Legal Support Data Specialist

The Impact You’ll Make

Analyze, investigate, and drive resolution of billing discrepancies within legal e-billing platforms
Troubleshoot complex billing and data issues, identify root causes, and implement corrective actions to ensure accuracy and consistency
Ensure data accuracy and integrity across multiple claims and payment systems
Leverage Microsoft Office tools, Hartford claim systems, and e-billing platforms to support daily operations
Build and maintain trusted relationships with law firms, vendors, and internal stakeholders through professional, credible interactions
Communicate clearly and effectively to influence outcomes and address billing issues efficiently
Maintain consistent, high-quality financial and billing data across systems

Qualifications

• 3+ years of experience in law firm billing, legal operations, or financial/data analysis
• Strong understanding of legal billing processes, including e-billing and AP/AR workflows
• Advanced proficiency in Microsoft Excel (e.g., VLOOKUP/XLOOKUP, pivot tables, data analysis)
• Experience working with large datasets, including data validation and reconciliation
• Familiarity with legal e-billing platforms preferred
• Bachelor’s degree preferred; High School Diploma required

What Success Looks Like

• Timely and accurate handling of billing discrepancies and data issues
• Strong data integrity and consistency across billing and claims systems
• Trusted, productive relationships with internal partners and external vendors

Work Arrangement

Monday–Friday, 8:00 AM – 5:00 PM (Eastern/Central)
This role can have a Hybrid or Remote work arrangement. Candidates who live near one of our office locations (Hartford, CT, San Antonio, TX, Lake Mary, FL, Phoenix, AZ, Naperville, IL) will have the expectation of working in an office 3 days a week (Tuesday through Thursday). Candidates who do not live near an office will have a remote work arrangement, with the expectation of coming into an office as business needs arise.

Compensation

The listed annualized base pay range is primarily based on analysis of similar positions in the external market. Actual base pay could vary and may be above or below the listed range based on factors including but not limited to performance, proficiency and demonstration of competencies required for the role. The base pay is just one component of The Hartford’s total compensation package for employees. Other rewards may include short-term or annual bonuses, long-term incentives, and on-the-spot recognition. The annualized base pay range for this role is: $64,800 - $97,200

About Us

We believe every day is a day to do right.
And that belief has guided us for over 200 years. Showing up for people isn’t just what we do, it’s who we are. We’re devoted to finding innovative ways to serve our customers, communities and employees – continually asking ourselves what more we can do.