Legal Services Office Manager/Receptionist

Description

AlerStallings is looking for an experienced Regional Client Administrator (RCA) for their office location in Dublin. Our RCA is a mix of a Receptionist and Office Manager. Unlike other law firms, this is NOT just an administrative role – you are a vital part of sales and operational teams.

Responsibilities

• All incoming and outbound client communication and correspondence (phones, digital and traditional postage)
• Managing all internal operational aspects of your region’s office(s) (inventory and client experience)
• Maintaining our client filing system
• Providing world class customer service

Requirements

• Two (2) years+ of administrative support experience (must include phone support)
• Expertise in Microsoft Office (including Teams)
• Excellent grammar, spelling, proofreading and communication soft skills
• GRIT – we built this company brick by brick on a blue-collar mindset where accountability, ownership, problem-solving, and toughness still matter in this workplace

Qualifications

• Commitment: we know we must earn your trust, but we expect every recruit to be committed to our process and systems of managing client services and support to learn the AS-Way
• Ownership: taking ownership and personal pride in the operational excellence and appearance of your office location(s), ensuring they have all the necessary items to deliver a world-class client experience

Benefits

• RCA Captains – you will have multiple dedicated supporting RCA Team Leaders that help you manage (1) workload and (2) policy and training needs
• Competitive Salary - $60,000 - $70,000
• Benefits - Generous time off policy, Health Insurance, Vision Insurance, Dental Insurance, 401(k), & Life Insurance

Schedule

Work hours are 8:30 am - 5:30 pm with a 1-Hour lunch

What We Provide

You can also learn more at alerstallings.com.