Legal Receptionist

Responsibilities

• Greet and interact with potential new clients to assess their qualifications by conducting inquiries to identify ideal clients, determine the correct legal matter, and evaluate urgency and motivation levels
• Arrange appointments for qualified leads to have initial consultations (sales calls)
• Commence the pre-engagement process for potential new clients in our case management software and oversee the follow-up system with prospects
• Provide the salesperson with all essential details to ensure productive conversations/consultations
• Follow up with potential new clients to address their specific concerns and challenges
• Greet and assist clients with warmth and professionalism
• Answer and direct phone calls with efficiency and care
• Schedule appointments and manage the firm’s calendar
• Support the smooth operation of the office with administrative tasks and supply management

Qualifications

• Bilingual proficiency in Spanish and English
• Technically savvy in Microsoft Office, especially skilled in advanced Excel functions
• Experienced in sales or customer service (highly desirable)
• Educated with at least a high school diploma or equivalent (a Bachelor’s degree is preferred)
• Prior experience in the legal field is a plus
• Strong in verbal and written communication with a focus on empathy
• Exceptionally organized, detail-oriented, and capable of multitasking in a fast-paced environment
• Professional, approachable, and adept at handling administrative tasks and managing calendars
• Must be a self-starter with excellent communication and problem-solving skills, able to handle a fast-paced environment, and prioritize tasks effectively.

About Cannon & Associates

We are a high-volume, Family Law and Criminal defense firm dedicated to advocating for clients with skill, compassion, and determination. Our team thrives in a fast-paced environment where no two days are the same, and client success is our ultimate goal.

Compensation

$30,000 - $42,000/year