Legal Practice Coordinator

About the role

Michael Best & Friedrich LLP is seeking a Faith-Based Legal Practice Coordinator to join our Raleigh, NC office. This role supports the legal and administrative management of attorneys within the Faith-Based industry group.

Responsibilities

• Serve as a central point of coordination for the Faith-Based industry group, ensuring client updates are collected, accurate, and reflected consistently across tracking tools.
• Maintain excel and Smartsheet trackers to support client outreach efforts and business development initiatives.
• Carefully coordinate matter intake, including client intake forms, submitting new business intake requests, and matter creation tracking across internal systems, ensuring matters are set up accurately and consistently.
• Support CourtAlert setup and maintenance, including case creation, basic case detail validation, and docket-related updates.
• Support ongoing client maintenance and quality control, by synthesizing email communications, providing status updates, and translating key information into organized client project trackers including creating new project trackers as needed.
• Monitor case workflows for completeness, identify gaps, and escalate issues as needed.
• Coordinate the organization and transfer of documents into iManage.
• Serve as a day-to-day coordination point of contact for Faith-Based related questions from attorneys, legal assistants, and Operations.
• Support reporting and tracking needs, including visibility, basic metrics, and coordination with Finance.
• Develop and maintain working knowledge of Faith-Based specific workflows, timelines, and client expectations.
• Promote consistency, standardization, and scalability across administrative and legal support tasks.
• Identify opportunities to streamline, document, or reassign repetitive support work.

Administrative Support Responsibilities

• Manage attorney calendars for deadlines, meetings, video calls and travel plans; and proactively schedule meetings with clients and others.
• Maintain dockets in CourtAlert, including deadline tracking and updates.
• Electronic court and regulatory filings in multiple jurisdictions including, but not limited to, Federal Court, NC Business Court, NC eCourts, NC Secretary of State.
• Prepare, format, and finalize legal documents, correspondence, and standard case templates.
• Review, route, and file incoming mail and electronic correspondence appropriately.
• Maintain and organize electronic and hard-copy files, as applicable.
• Process new matter documentation, including conflict checks, intake support, and engagement materials.
• Compose and prepare confidential correspondence on behalf of attorneys.
• Enter attorney time and assist with related timekeeping tasks as needed.
• Prepare and submit attorney and client-related expense reports and reimbursements.
• Research and book travel arrangements and conference registrations.
• Communicate with clients regarding matters, billing, and status updates as directed.
• Cook up and transfer Faith-Based related work to attorneys.
• Aid attorneys with document execution, signatures, filing logistics, and related administrative support.

Requirements

• Minimum Requirements: Associate’s degree, bachelor’s degree, or relevant legal/administrative training preferred.
• Prior experience in a law firm, legal department, professional services environment, or other administrative/operations-focused role preferred.
• Experience in process-driven environments requiring accuracy, organization, and coordination across stakeholders strongly preferred.
• Experience supporting attorneys or cross-functional professional teams preferred.
• Litigation/eFiling experience strongly preferred.
• Ability and willingness to work in the office four to five days per week.
• Professional demeanor and willingness to work proactively as part of a team across various practice groups.
• Valid authorization to work in the U.S.

Knowledge, Skills, and Abilities

• Strong attention to detail and ability to manage multiple time-sensitive tasks with accuracy.
• Excellent organizational, written, and verbal communication skills.
• Interest in and understanding of tax exempt faith based organizations and the environment in which they operate.
• Ability to coordinate and track work across multiple systems, workflows, and stakeholders.
• Ability to identify gaps, follow up proactively, and escalate issues appropriately.
• Proficiency in Microsoft Office, particularly Outlook, Word, and Excel, and ability to learn and use legal, intake, docketing, document management, and billing-related systems.
• Ability to support process consistency, standardization, and continuous improvement in administrative and legal support workflows.
• Strong customer service and relationship management skills when working with attorneys, clients, and internal business partners.
• Ability to use AI-enabled tools to improve administrative efficiency, including summarizing information, organizing data, and supporting consistent workflows, while maintaining attention to detail and confidentiality.