Legal Operations Specialist/Senior Legal Operations Specialist

Who we are:
At SpotHero, we work as a team to empower people to get everywhere, easier! We’re rapidly growing with the mission of bringing the parking industry into the future through technology. Drivers across the nation use the SpotHero mobile app and website to reserve convenient, affordable parking in advance, on-the-go or through their connected cars, and parking companies rely on us to help them reach new customers while optimizing their business. We connect the dots with cutting-edge technology, delivering value to both sides of this exciting, evolving marketplace. We’ve been quite busy, take a peek at some of our recent announcements.

About the role

The Legal Operations Specialist/Senior Legal Operations Specialist at SpotHero is responsible for helping grow the Legal & Compliance function within the SpotHero organization. This role requires being present in the Chicago HQ office at least 1 day per week, subject to any future changes in company policy.

Responsibilities

• Help the Legal & Compliance Team identify opportunities for efficiency via automation and process development and standardization, and work closely with other business functions to implement process improvement.
• Partner closely with the Legal & Compliance Team to identify, develop, and project manage legal and compliance projects, such as developing processes around our templates and playbooks.
• Be a change management champion and help lead implementation, enablement and training for new tools and processes.
• Provide financial management to the Legal & Compliance Team by processing invoices, monitoring budget constraints and actual performance against budget forecasts, as well as identifying spending trends, potential cost savings and efficiency opportunities.
• Build and maintain strong relationships within the Legal & Compliance team, and other cross-functional stakeholders including Finance, IT, Revenue, Marketing and People.
• Stay current on industry best practice and leading legal department processes and influence continuous improvement.
• Identify and implement new tools and technology to support the team and the organization.
• Drive the development and delivery of initiatives that promote collaboration and knowledge sharing (such as centralized / templated resources and processes).
• Periodically benchmark Legal & Compliance Team operations, processes and practices against other legal departments, and identify opportunities for enhancement and improvement.

Requirements

• Bachelor's Degree
• Self-starter, with high integrity and ability to maintain confidentiality and discretion at all times
• 3+ years of legal operations experience or 5+ years of operations experience and an interest in the legal field
• Detail-oriented problem solver who works well in a team environment and has excellent communication skills
• Ability to work on several projects simultaneously with tight (but reasonable) deadlines
• Demonstrated ability to identify and implement process improvements
• Excited to work in a start-up environment and to grow with the team
• Ability to work independently, with appropriate oversight, as well as part of a team of attorneys and business professionals

Nice to Have

• Experience with e-commerce or technology company
• Experience working in or closely with an in-house legal team
• Project management certification
• Expertise in using Excel/Google Sheets/Google Docs/PowerPoint
• Experience utilizing tools like OneTrust, Carta, Ironclad, and Jira.
• Experience with e-billing systems.

What we are offering

• Career game changer – A truly unique experience to work for a fast-growing company in a role with unlimited growth potential.
• Excellent benefits
• We cover a generous portion of Medical Premiums, 50% of Dental and Vision Premiums, company-sponsored Life Insurance, STD, and AD&D coverage, a 401(k) with match and immediate vesting, and comprehensive leave policies to meet your needs in creating space for life.
• Flexible PTO policy and outstanding work/life balance – We value and support each individual team member.
• Grubhub weekly lunch stipend for in-office days
• Udemy License and Personal Learning Budget – We support the professional and personal growth of our people by providing everyone with learning resources and development opportunities.
• Anual parking stipend – Duh. We help people park!
• The opportunity to collaborate with fun, innovative, and passionate people in a casual yet highly productive atmosphere.
• Our commitment to allyship has been a central driver of how we Respect Fellow Drivers. You’ll have the opportunity to be part of Employee Resource Groups, access allyship learning resources, and actively contribute to our ongoing effort of making SpotHero inclusive for all.
• Employee programs to grow and support our people such as Discovery Days for Product and Engineering, Gearing up for Aspiring Leaders, and Mentorship Program.
• Wellness program – a workplace that actively supports your physical and mental wellbeing through ongoing events, initiatives, resources, and thoughtful perks and benefits.
• A workplace recognized as CityLights award winner by 1871, 2026 Best Places To Work by BuiltIn, Most Loved Workplace Certified by the Best Practice Institute, and recipient of multiple Comparably awards, including Best Company Culture, Best Company for Women, and Best Company for Diversity.

Compensation in Illinois

Depending on your skillset and experience, you can expect your base salary to be between $64,000 - $96,000 as well as a discretionary bonus and leading total rewards package.

Application Instructions

Please note that this position is ineligible for visa sponsorship. To be considered for this role, you must be legally authorized to work in the US and not require sponsorship for employment now or in the future.