Legal Operations Manager – Paralegal

We are looking for an experienced Legal Operations Manager to guide the daily performance of paralegal and docketing functions in our office. This role combines people leadership with operational oversight, supporting attorneys and firm leadership through strong process management, sound judgment, and effective coordination across administrative areas. The ideal candidate brings a law firm management background, thrives in a collaborative environment, and can balance legal support priorities with staff development and business operations.

About the Role

This role combines people leadership with operational oversight, supporting attorneys and firm leadership through strong process management, sound judgment, and effective coordination across administrative areas.

Responsibilities

• Direct the work of paralegal and docketing personnel, aligning assignments and priorities to maintain timely, accurate legal support across the firm.
• Partner with firm leadership on operational planning, workforce matters, and departmental performance as an active member of the management team.
• Oversee critical administrative functions such as docket control, incoming mail coordination, and day-to-day workflow management to support efficient legal operations.
• Handle employee relations matters and assist with human resources activities, including coordination related to benefits administration and internal approvals.
• Manage external vendor partnerships, monitor service quality, and help ensure operational resources meet business needs.
• Establish performance expectations, provide coaching, and support the growth of team members through ongoing feedback and development.
• Maintain organized calendaring and deadline tracking practices, particularly in support of intellectual property and patent-related matters.
• Contribute to office-wide initiatives and events that strengthen communication, engagement, and operational consistency in a hybrid work setting.

Requirements

• 10+ years of paralegal experience
• Prior law firm management or supervisory experience, with IP law firm experience strongly preferred

Benefits

• Medical, vision, dental, and life and disability insurance
• Eligibility to enroll in company 401(k) plan