Legal Operations Manager, Marketing, Brand & IP
Scout Motors Inc. · Charlotte, NC · 2 wk ago
Sales$140k–$170k/yrFull-time
About the role
The Legal Operations Manager, Marketing, Brand & IP will support the Associate General Counsel – Marketing & Brand by managing the operational infrastructure that enables efficient legal support for Scout Motors’ marketing, brand, and intellectual property programs.
Responsibilities
- Manage and optimize the Marketing Legal Review intake and workflow system, ensuring requests are tracked, prioritized, and routed efficiently to attorneys
- Cook up operational aspects of Scout Motors’ trademark portfolio, including tracking filings, renewals, and communications with outside counsel
- Support brand protection and enforcement operations by monitoring watch-service alerts, conducting preliminary research, and tracking cease-and-desist and takedown activities
- Build and maintain a centralized Advertising Claims Substantiation Library, documenting evidence supporting marketing claims and maintaining libraries of approved disclosures and disclaimers
- Maintain Legal Guardrail playbooks and self-service resources that help marketing teams understand trademark usage, advertising compliance, and brand guidelines
- Identify opportunities to improve operational efficiency through automation and AI-enabled tools that support marketing legal review and trademark monitoring workflows
- Develop dashboards and reporting tools to track legal request volume, enforcement activity, portfolio status, and operational metrics
- Partner closely with marketing, product planning, engineering, and legal teams to maintain organized and scalable processes supporting brand and marketing initiatives
Requirements
- Bachelor’s degree required; CLOC (Corporate Legal Operations Consortium) or ACC (Association of Corporate Counsel) certifications preferred
- 8-12 years of experience in legal operations, intellectual property support, brand protection, legal program management, or paralegal work
- Experience supporting trademark portfolios, advertising claims programs, or marketing legal teams strongly preferred
- Familiarity with IP management systems (e.g., Maxval, Anaqua) and workflow tools (e.g., Jira, ServiceNow)
- Strong organizational and project management skills with the ability to manage multiple priorities simultaneously
- Ability to conduct research and prepare clear summaries to support attorney decision-making
- Experience managing documentation systems, knowledge libraries, or operational workflows
- Excellent written and verbal communication skills
Qualifications
- Ability to collaborate effectively across cross-functional teams in a fast-paced environment
Skills
- Strong organizational and project management skills
- Ability to manage multiple priorities simultaneously
- Ability to conduct research and prepare clear summaries to support attorney decision-making
- Experience managing documentation systems, knowledge libraries, or operational workflows
- Excellent written and verbal communication skills
Benefits
- Competitive insurance including:
- Medical, dental, vision and income protection plans
- 401(k) program with:
- An employer match and immediate vesting
- Generous Paid Time Off including:
- 20 days planned PTO, as accrued
- 40 hours of unplanned PTO and 14 company or floating holidays, annually
- Paid leave for circumstances related to bereavement, jury duty, voting time, or military leave
Pay
- Initial base salary range = $140,000.00 - $170,000.00
Schedule
- This role may be based out of the Scout Motors corporate headquarters in Charlotte, NC.
- This role requires 4-5 days per week in the office, with regular in-person meetings and events.