Legal Operations Associate (Remote)

Jerry.ai is building the first AI-powered advisor to manage all your physical assets — cars, homes, motorcycles, and beyond. Since launching in 2019, the company has reached 5M+ customers, raised $240M+, scaled revenue 70X, and achieved profitability in 2024. The legal team handles entity filings, IP protection, product reviews, consumer escalations, and audits across the US and Canada. This role reports directly to Legal Counsel and offers broad ownership in a small, high-impact team.

Why You Will (Or Won't) Like Working Here

• Real ownership early: You report directly to Legal Counsel and work across the team's full scope; projects are yours from start to finish.
• Room to build: Many legal processes are still being optimized — you'll decide how they should work and build the systems behind them.
• Building and operating: A large share of the job is recurring work (filings, deadlines, audits) that must be done exactly right every time; your accuracy keeps Jerry in good standing in every jurisdiction.
• Growth that tracks results: Learn from leaders from Amazon, Better, LinkedIn, McKinsey, BCG, and Bain; promotion is based on performance and ownership alone.

Responsibilities

• Automation: Use AI and low-code tools to replace manual legal tasks with self-running workflows.
• Legal and regulatory projects: Partner with Legal Counsel on legal research, contract reviews, and other substantive projects as new questions arise.
• Entity compliance: Keep Jerry's corporate entities in good standing across the US and Canada, handling annual reports and state requests end-to-end independently.
• Brand protection: Monitor intellectual property, identify infringements, and initiate cease-and-desist workflows.
• Consumer escalations: Investigate complex escalations to root cause, recommend fixes, and turn recurring issues into compliance training for cross-functional teams.
• Product compliance reviews: Review products and processes for compliance risk and user friction; collaborate with Engineering and Product to fix underlying issues.
• Compliance audits: Lead audits across operations and monitor highest-risk areas between audit cycles.

Qualifications

• A Closer: You track every open item until done and find answers yourself before asking others.
• A Builder: The second time you do a task manually, you start automating the third; you reach for spreadsheets or low-code tools before manual checklists.
• Zero-Error Operator: Regulatory filings and audits leave no room for mistakes; you maintain your own system so no deadline or cross-functional project slips.
• Proactive Communicator: You provide updates without being chased, flag blockers early, and ensure teammates know what happens next.
• Comfortable with ambiguity: You can take an unclear brief, define the problem yourself, and move on it with urgency.

Requirements

• Bachelor's degree from an academically rigorous program with a record of high performance.
• Track record of owning projects start-to-finish and solving problems without being told how, at school, work, or on your own.
• Demonstrated interest in using AI and technology to improve how work gets done (e.g., a tool, automation, or process you built yourself).

Benefits

• Health, dental, and vision coverage
• Paid time off
• Paid parental leave
• 401(k) plan with employer matching
• Wellness benefits
• Equity opportunities may be part of total rewards package

Location Requirements

Jerry.ai hires full-time salaried employees who currently reside in AZ, CA, CO, FL, GA, IL, MA, NC, NJ, NV, NY, OR, TN, TX, UT, VA, or Ontario, Canada, and full-time hourly employees who currently reside in AZ, FL, GA, NV, NY, NC, TN, TX, UT, or VA. Applications from candidates residing elsewhere cannot be accepted at this time.