Legal Intake Specialist

About the role

The Front Desk Concierge & Legal Intake Specialist supports front-office operations, prospective-client intake, scheduling, client communication, document handling, and general administrative workflow.

Responsibilities

• Supports the first point of operational control for clients, prospective clients, vendors, visitors, courts, agencies, referral sources, and members of the public.
• Helps create the client’s first experience of the Firm.
• Serves as a communication hub and trust point for the Firm.
• Ensures reliability and clear communication are essential for the role.
• Helps internal teams serve clients effectively by recognizing when follow-up is needed.

Requirements

• Prior experience in a law firm, professional services firm, tax office, accounting firm, or client-service office environment.
• Professionalism, reliability, follow-through, attention to detail, comfort with technology, and clear, courteous communication skills.

Qualifications

• Comfortable with confidential and sensitive information.
• Able to take pride in being present, prepared, responsive, organized, and available during scheduled working hours.

Skills

• Confident in handling multiple tasks simultaneously.
• Proficient in using technology for efficient document handling and scheduling.

Benefits

• Professional development opportunities within the Firm.

Pay

$20 - $23 hourly

Schedule

Full-time position.