Legal Innovation Partner

Location: Remote - US based candidates only, no visa sponsorship available

About the role

This role will provide business-aligned guidance focused on governance, compliance, and operational risk management. You will partner with leaders, compliance stakeholders, and cross-functional teams to translate complex issues into practical recommendations. The position offers the opportunity to strengthen responsible execution, improve decision-making, and support sustainable growth within a technology-driven environment.

Responsibilities

• Own and manage a portfolio of strategic law firm and legal department relationships as the main point of accountability
• Drive renewals and expansions within your client base while enhancing revenue retention rates
• Develop and tailor AI adoption roadmaps in collaboration with firm leadership and tech teams
• Lead executive-level business reviews, articulating progress and ROI to stakeholders
• Identify at-risk accounts proactively, working with sales for remediation solutions
• Collaborate with Product and Engineering teams to integrate client feedback into the product roadmap
• Contribute to the development of best practices and playbooks for AI transformation engagement

Qualifications

• 8+ years of experience in legal technology, legal operations, enterprise customer success, or management consulting focused on the legal sector
• Fluent in using AI for legal workflows and applications
• Direct experience managing client relationships and driving renewal/expansion in a B2B SaaS or legal technology environment
• Deep understanding of law firm operations and decision-making processes
• JD or equivalent legal industry experience strongly preferred, with prior law firm practice as an advantage
• Proven ability to build trusted advisory relationships with senior law firm stakeholders
• Strong communication skills for client presentations and ROI narratives

Pay

$190,000 – $210,000 annually

Benefits

• Company covers 90% of healthcare premiums
• HSA company contributions provided
• 401K matched at 4% with immediate vesting
• Flexible PTO with an expectation of 3-4 weeks off annually
• 10 paid holidays each year
• Monthly wellness and life activities contributions
• Access to LinkedIn Learning with dedicated monthly exploration time