Legal Collections Specialist

Contact Information

ARMStrong Insurance Services is the leading and most trusted name in the world of debt recovery and financial solutions. With a track record of excellence and reliability, we have proudly served businesses across various industries for decades, ensuring efficient B2B collections and tailored debt recovery solutions. As the parent company, ARMStrong is proud to own and operate Brown & Joseph, Paragon, NEIS, and SubroIQ, each a powerhouse in its own right, providing specialized expertise in debt management and financial services.

Job Responsibilities

• Contact consumers via phone, email, and mail regarding past-due accounts
• Negotiate payment plans in accordance with company policies
• Document all communications and account updates accurately
• Adhere to federal and state collection laws, including FDCPA
• Maintain high customer service standards

Job Requirements

• Previous collections or customer service experience preferred
• Strong communication and negotiation skills
• Able to remain professional and empathetic during challenging conversations
• Basic computer proficiency and ability to learn new systems
• Bilingual skills are a plus, but not mandatory/required

Compensation and Benefits

• $17 per hour PLUS commission and bonuses
• Benefit package with health, dental, vision, life, and disability coverage options
• 401(k) retirement plan option with company matching
• Generous paid time off policy - start with 18 days per year
• Paid holidays immediately upon hire - 7 standard holidays & 2 floating holidays of your choice

About the Role

Brown and Joseph is seeking a Legal Collections Specialist as we continue to grow our team!

Qualifications

None specified

Skills

Not specified

Benefits

Not specified

Pay

$17 per hour PLUS commission and bonuses

Schedule

Not specified