Legal Billing Specialist

About the role

Miller Johnson, a rapidly growing Midwest law firm known for its entrepreneurial spirit, down-to-earth culture, and deep-rooted commitment to the communities we serve, is looking for an eBilling Specialist in our Grand Rapids or Detroit office. In this role, you will manage the full client eBilling lifecycle for the firm, ensuring accurate, timely, and compliant invoicing. This position works closely with attorneys and staff to support eBilling operations, maintain client and accounting systems, monitor work in progress, and address client eBilling inquiries. This role plays a key role in supporting the firm’s financial operations and maintaining positive client relationships.

Responsibilities

• Perform a variety of duties to support the full eBilling cycle
• Submit invoices through multiple electronic billing (eBilling) platforms, including preparation of LEDES files
• Monitor and follow up on invoice approvals and address rejections or discrepancies promptly in electronic billing platforms
• Gather and submit documentation required to onboard new eBilling clients, including submitting the first invoice to ensure a successful submission
• Serve as a resource and consult with firm attorneys and staff on accounting and eBilling matters
• Coordinate with attorneys and practice groups to resolve eBilling issues and discrepancies
• Professionally represent the firm while responding to client inquiries regarding eBilling
• All other duties as assigned

Requirements

• Bachelor’s degree in accounting, finance, or related field preferred
• Minimum 3 years of relevant experience in a professional services firm preferred
• Knowledge of general accounting principles preferred
• Proficient in the use of accounting/time and billing software

Skills

• Advanced knowledge and proficiency in MS Office (Outlook, Word, Excel, and PowerPoint) and Zoom with ability to learn new systems
• Strong knowledge of electronic billing systems such as Legal Tracker, TyMetrix 360°, and BillBlast
• Proactive, organized, and detail-oriented to apply strategies ensuring projects are effectively prioritized and executed
• Exceptional client service, independent judgment, and discretion to ensure client confidentiality
• Detail-oriented with strong organizational skills
• Ability to be flexible and work collaboratively in a fast-paced environment

Culture and Values

At Miller Johnson, our culture is anchored in our Core Values and how we work together:

Who We Are

• Integrity and Candor – We speak the truth
• Down to Earth – We stay humble and real
• Grit – We push through and get it done
• Committed to Excellence – We raise the bar
• Committed to Impact – We lift others up

How We Work

• Entrepreneurial Mindset – We think like owners
• Down to Business – We move fast and stay practical
• Rooted and Invested – We build lasting trust

Benefits

We are committed to fostering an exceptional work experience that includes a healthy work-life balance and an inclusive culture that values uniquely talented team members. We offer:

• Competitive wages
• Flexible scheduling
• Paid time off
• Annual performance reviews
• Medical, dental, and vision insurance
• Life insurance
• Short- and long-term disability insurance
• Paid parental leave
• Tuition reimbursement
• Adoption assistance
• 401(k)-retirement plan