Legal Assistant/Experienced Legal Assistant

About the role

GLP Attorneys is the largest personal injury law firm in Washington State, serving the Pacific Northwest with over 170 employees across 10 physical office locations. The firm offers workplace flexibility, professional growth, and a supportive environment that promotes personal and career success. Known for professionalism, ethics, and legal expertise in handling serious personal injury matters—including automobile collisions, nursing home abuse, trucking accidents, wrongful death, and more—GLP Attorneys fosters a diverse, equitable, and inclusive workplace guided by core values of Commitment, Creativity, Compassion, Collaboration, and Community. Recognized multiple times with Best Places to Work and Best Of awards, the firm is committed to creating an exceptional workplace where employees feel valued and supported.

Position Overview: GLP Attorneys is seeking a bilingual English/Spanish administrative/legal professional to support the Eastern Washington legal team(s). The role focuses on day-to-day office administration and handling a heavy volume of incoming calls, including calls on the Spanish‑speaking line. The ideal candidate is detail‑oriented with strong communication and customer service skills.

Responsibilities

• Provide comprehensive administrative and operational support to the Eastern Washington legal team(s), including setting up new client files, scanning and closing files, communicating with clients and colleagues, handling client correspondence, managing client account balances, and performing administrative functions like copying, scanning, and faxing various client and internal communications.
• Greet and assist clients, visitors, and vendors.
• Assist with translation when needed for new and existing clients.
• Conduct general office duties to maintain a well‑stocked and organized office.
• Schedule appointments and referrals.
• Handle a heavy volume of incoming calls, including calls on the Spanish‑speaking line, and manage emails.
• Execute data entry and filing assignments.
• Receive, organize, and review mail and all incoming correspondence.
• Possible travel to the Spokane office for training sessions, community involvement opportunities, and office events or parties.

Requirements

• Must be fluent in English and Spanish.
• Exceptional customer service skills, demonstrating effective communication with clients, healthcare providers, and insurance companies, coupled with a positive “can‑do” attitude.
• Outstanding verbal and written communication abilities, reflecting a strong collaborative work ethic.
• Understanding of the confidential nature of the work, with the ability to maintain professionalism consistently.
• Proficiency in proofreading legal documents.
• Proficiency in the Microsoft Office suite.
• Basic knowledge of office equipment.
• Familiarity with clerical procedures and systems, including recordkeeping and filing.
• Ability to work independently, identify and resolve problems, and showcase strong organizational skills, including prioritizing tasks amid competing responsibilities.
• Competence in setting priorities and exercising independent judgment.

Pay

The hourly base pay range for this position is $24.00 to $26.00 per hour, plus bonus eligibility. Compensation is determined using local, national, and industry‑specific data and is based on location, adjusted for the selected candidate’s years of experience, education, and skills.

Benefits

• Medical, dental, vision, and Rx insurance.
• Life insurance.
• Employee assistance program.
• 401(k) retirement plan with discretionary safe harbor and profit‑sharing features.
• The firm sponsors 100% of the employee premium for those enrolled in the preferred medical plan and contributes toward dependent coverage.
• Paid vacation, paid sick/safe time, paid holidays, a floating birthday and flexible holiday, firm‑sponsored bonus days.
• Paid parental leave.
• Anniversary bonuses.
• Continued education and tuition reimbursement.
• Public transportation and parking subsidies.
• Wellness programming.
• Opportunities to participate in firm committees and community involvement initiatives.