Lee Wrangler - PT Sales Lead

About the role

The Part Time Sales Lead is an entry-level leadership role responsible for opening and closing the store, supporting sales performance, delivering exceptional customer experiences, and executing day-to-day store operations. This Sales Lead supports the Store Manager by following customer engagement strategies and maintaining merchandising standards that support a positive customer experience. Kontoor values all perspectives and encourages candidates with different backgrounds, experiences, and ways of thinking to apply.

Responsibilities

• Ensure excellence in customer service in the store by upholding high retail standards to ensure an in-store experience that aligns with company standards.
• Initiate conversations with all customers, building a relationship to learn interests and identify products to suggest.
• Assist customer in the fitting room.
• Recommend product that is aligned with customer needs and preferences through suggestive selling and encourage the customer to make a purchase.
• Build brand loyalty by promoting the rewards program and achieve weekly loyalty sign‑up goals.
• Learn about new products and trends to better engage customers.
• Consistently achieve personal sales targets and contribute to overall store performance.
• Provide information and advice on product performance, features, and specifications.
• Maintain visual merchandising standards and ensure the sales floor is clean, organized, and well‑stocked.
• Assist in daily store operations, including opening and closing, freight processing, accurately process transactions, handle cash, and maintain point‑of‑sale integrity.
• Follow company and store policies, procedures, and operational guidelines; communicate concerns to store leadership.
• Assign tasks to team members as directed to support operational needs.
• React quickly to all customers and/or employee injuries and report them immediately to the Manager on Duty.
• Participate in Loss Prevention Audits, understand and comply with company loss prevention policies to minimize store shrink.
• Act as Manager on Duty in the absence of the other members of the leadership team.
• Regularly communicate any employee’s concerns directly to the Store Manager.