Leaves & Disabilities Specialist

About the role

This position is responsible for supporting employee leaves, administering policies and legal compliance, and managing worker's compensation claims.

Responsibilities

• Advise and assist employees on policies, including MA PFML and FMLA, and handle Worker’s Compensation claims.
• Analyze and evaluate leave cases, ensuring appropriate application of policies and laws using multiple tools.
• Implement and process worker’s compensation claims, Top-Off Requests, and Long-Term Disability claims, and terminated employee leaves.
• Communicate with employees, managers, and HR contacts to review, assess, and make determinations on reasonable accommodations for individuals with disabilities.
• Write letters of determination/approval for accommodations resulting from the interactive dialogue.
• Track LTD claims for compliance with applications for Social Security Disability and update database with approvals, maximum duration, end of claim, and when deceased.
• Run reports from various systems to track leave and other data.
• Meet regularly with DLCIs to ensure excellent customer service.

Requirements

• A bachelor’s degree and/or at least seven years of equivalent benefits, leave administration programs, accommodations or HR generalist experience are required.
• In-depth understanding of FMLA, MA PFML, Worker’s Compensation, Long-Term Disability and ADA required.
• Ability to understand and analyze complex policies, procedures, and practices required.
• Strong problem-solving, analytical, and organizational skills required.
• Excellent interpersonal and communication skills, both written and verbal.
• Meticulous attention to detail and ability to prioritize competing demands and follow through on tasks despite interruptions required, meets critical deadlines relating to pay and other requirements.
• Experience with SAP is desired.
• Experience with data gathering, data analysis, and data management is desired.

Qualifications

• Must have 7+ years of experience supporting employee leaves.
• Experience administering policies and legal compliance, including in-depth understanding of FMLA, MA PFML, Worker’s Compensation, Long-Term Disability and ADA required.

Skills

• Technologically sound
• Strong communicator and able to have conversations with employees regularly
• Preferred: MS Excel

Benefits

Not specified

Pay

Hourly: $40-50

Schedule

2-3 days on site