Leaves Case Manager I

About the role

As a Leave of Absence and Accommodation Case Manager I, you will work closely with employees during critical life moments, ensuring a seamless experience throughout the leave of absence and accommodation process. Your role is to support HR partners, managers, and employees by guiding them through the necessary steps, ensuring compliance with policies and regulations while providing clarity and assistance. By providing support during key moments, you'll help ensure employees feel valued and cared for.

Key responsibilities

• Administer and manage basic leave types (FMLA, personal, military), helping employees navigate the process with clarity and ease
• Track and review leave requests with attention to detail, ensuring compliance with regulations and internal policies
• Serve as a trusted partner for employees and managers, gathering documentation and ensuring a smooth process
• Maintain accurate records and promptly update HR systems with leave status
• Assist in coordinating accommodation requests under the ADA, supporting our mission to create an inclusive work environment
• Keep up with changing federal, state, and local leave regulations to ensure basic compliance
• Be a champion of the employee experience by providing timely and compassionate support during these moments that matter

Qualifications

• Minimum of 2 years of experience in leave and accommodation management
• Bachelor's degree in Human Resources, Business Administration, or a related field (preferred)

Skills

• A genuine passion for supporting employees and improving their experiences
• Basic understanding of FMLA, ADA, and related laws
• Strong organizational skills with excellent attention to detail
• Strong communication and interpersonal skills
• Proficiency in HRIS and case management systems
• Ability to handle sensitive and confidential information with care and integrity
• Capable of conducting interactive processes to assess and implement accommodations
• Ability to work independently and as part of a team
• Occasional travel may be required
• Ability to work in a fast-paced office environment with extended periods of sitting and computer use

Pay

$27.02/Hour - $38.70/Hour

Benefits

We offer versatile health perks, including flexible spending accounts, HSA, a 401(k) Plan with company match, ESPP, career opportunities, and a flexible time away plan.