Leave of Absence Specialist
About the role
The organization operates in the integrated health care and health insurance industry, serving multiple states with a network of hospitals and clinics. It addresses challenges related to providing accessible, high-quality health care and insurance coverage. The organization also engages in research and education to improve health outcomes and advances diversity, inclusion, and health equity within its community.
The LEAVE OF ABSENCE SPECIALIST plays a crucial role in managing employee leave programs, serving as the liaison between employees, leaders, and leave claims administrators. This position ensures effective administration of leave claims, compliance with various leave laws and regulations, and provides guidance to employees and management. The role impacts organizational operations by maintaining accurate leave processes and supporting employee well-being.
Responsibilities
- Serve as point of contact for employee and leader inquiries regarding leave of absence policies and eligibility.
- Coordinate and monitor multiple leave types, including FMLA, ADA, state and local leave laws, and company disability plans.
- Liaise with third-party leave claims administrators and internal HR partners.
- Provide support for Absence Management programs and resolve issues by collaborating with relevant parties.
- Manage benefits and billing processes related to unpaid leaves, including COBRA administration.
- Enter and update leave information in HR systems and oversee return-to-work coordination.
- Maintain confidentiality and compliance with state and federal leave regulations.
- Administer additional company time-off programs as assigned.
- Perform other duties and special projects as directed.
Requirements
- Associate degree or two years of equivalent experience; alternatively, one year of experience in human resources or employee benefits administration.
- Strong verbal and written communication skills.
- Effective interpersonal and customer service