Leave of Absence Specialist

About the role

This Leave of Absence Specialist position is a contract role located in Houston, TX, with hours from 8am-5pm, Monday through Friday, and a pay rate of $30.00 - $35.00 per hour. This position is eligible for medical, dental, vision, and 401(k) benefits.

Responsibilities

• Coordinates Leave of Absence (LOA) Program
• Serves as a knowledge expert for leave of absence administration
• Identifies, coordinates and assists with creating internal training materials, communications and documents related to leave management
• Educates staff by providing accurate and complete information to employees and management on LOA, FMLA and LTD matters in accordance with policy terms and conditions
• Monitors, manages and returns employees to work within policy guidelines
• Notifies managers of employee’s inability to return to work within original timeline
• Assists in coordination of the internal administration of LOA, FML, and LTD claims for the organization's vendor input
• Builds and maintains an effective relationship with internal and external customers including employees, vendor(s), HR, Information Services, Payroll and Benefits
• Provides vendor with accurate and appropriate information regarding claims
• Interfaces with vendor to investigate discrepancies, and addresses routine and non-routine situations in LOA, FML and LTD claims
• Identifies problems associated with vendor management and provides resolutions to Director and Vendor
• Communicates accurately and timely with the vendor on LOA, FMLA, and LTD claims

Requirements

• Bachelor's Degree
• 2 years of experience in a human resources function

Skills

• Advanced knowledge of administration of LOA, FMLA and LTD as it pertains to TCH policies, procedures, report generation and analysis, and claim processing
• Intermediate skills in MS Office (Excel, Word, and PowerPoint) pivot tables, spreadsheets, graphs, word documents, presentations, etc.
• Ability to adapt to technology changes and processes
• Ability to maintain a strict degree of confidentiality in handling sensitive information
• Ability to work in a fast pace, high volume environment and be result-oriented
• Strong administrative and data management skills
• Excellent customer service skills
• Ability to communicate in a clear concise manner with all levels of employees (written and verbal)
• Analytical and problem solving skills and attention to detail
• Ability to provide perspective and critical thinking
• Excellent interpersonal and teamwork skills
• Working knowledge of PeopleSoft or other HRIS