Leave of Absence Coordinator | ADA Support

Leave of Absence Coordinator | ADA SupportLocation: Remote (EST)Duration: 90-day contract with potential for extensionPay Rate: $22/hr About the Role: CRG is seeking a detail-oriented and highly organized LOA ADA Support professional for a remote contract role with one of our large clients in North Carolina. This position will support the interactive ADA accommodations process while also assisting with a variety of leave of absence (LOA) administrative and case management tasks. The ideal candidate will have experience managing employee leave or accommodation inquiries, navigating case management systems, and supporting a high-volume HR environment. About the Company: Our global Fortune 500 client is a world-class food service provider with a strong presence across the nation. Celebrating 30+ years in North America, this employee-focused company has received honors for diversity and inclusion, innovation, health and wellness, and company culture. CRG has successfully placed over 300 employees within the last 9+ years within this organization, known for its continuous growth opportunities, fantastic benefits package, innovative technology, flexible work environment, and collaborative culture. Key ResponsibilitiesSupport the interactive ADA accommodations process and related administrative activitiesManage leave of absence case creation, maintenance, and follow-up tasksMaintain and update cases in AbsenceTracker and Helix/ITSMCommunicate with employees, managers, and internal partners regarding leave and accommodation updatesReview case notes, track documentation, and ensure records are accurate and up to dateResearch and resolve discrepancies related to leave requests, accommodations, and case informationEnsure timely, accurate handling of leave and accommodation requests QualificationsBachelor’s degree (HR or similar) or 3+ years of experience supporting leave of absence, ADA, or HR-related inquiriesHands-on experience with AbsenceSoft/AbsenceTracker and Helix/ITSM requiredExperience with ADA accommodations or leave of absence case management, as well as employee supportKnowledge of ADA, FMLA, and related leave regulationsStrong communication, organization, and multitasking skillsProficiency with Microsoft Office, including Excel, Word, Teams, and Office 365Eastern Time (EST/EDT) highly preferred CRG BenefitsCRG Contractors who work 30+ hours per week are eligible to elect benefits through CRG after 90 days of employment. Voluntary Benefits Options:Medical / Health Insurance (Multiple Plan Options)HSA and FSA Options (CRG will match $500 of your HSA contributions!)Vision and Dental InsuranceVirtual Visits for Urgent Care, Psychiatry, and TherapyVoluntary Life and AD&D InsuranceVoluntary Short & Long-Term Disability InsuranceAccident, Hospital, & Critical Illness Insurance401K with up to a 4% match. Enrollment & contributions can begin on the first day of the quarter following 90 days of employment Category Code: JN007WorkPlacePolicySenioirtyLevel: Associate