Leave of Absence Analyst & Administrative Assistant
About the role
The LOA Analyst / Administrative Assistant is a dual-function role within the HR Benefits & Leave Administration team. This is a hybrid position requiring an on-site presence 3 to 4 days per week, with the possibility of increasing based on business needs.
Responsibilities
Manage Leave Requests
Evaluate and process requests for various leave types including FMLA, ADA, short-term disability, and state paid benefit programs.
Provide guidance to colleagues regarding leave policies, procedures, and their rights, including state paid benefit programs.
Review and audit the RTW process for claims, including the RTW Transitional Program; coordinate with external vendors and internal business units to ensure compliance.
Review medical documentation and required paperwork to ensure compliance with applicable legal standards and company policy.
Serve as the primary point of contact for colleagues on leave, maintaining regular communication to address concerns and provide status updates.
Partner with HR, payroll, and business management to ensure proper leave administration and seamless return-to-work outcomes.
Stay current on federal, state, and local leave laws; implement necessary policy changes to maintain compliance.
Maintain accurate, confidential records of leave requests, approvals, and denials in HRIS systems.
Generate and distribute reports on leave trends, usage, and compliance metrics for management review.
Qualifications
Education: Bachelor’s degree in Human Resources, Business Administration, or a related field preferred; equivalent work experience will be considered. High school diploma required at minimum.
Experience: Minimum 2–3 years of HR, leave administration, case management, or professional secretarial experience required. Previous experience in leave administration, benefits, or HR operations strongly preferred. Experience coordinating with third-party administrators (TPA) or workers’ compensation vendors a plus.
Knowledge & Certifications: Strong working knowledge of leave laws including FMLA, ADA, and applicable state leave regulations. Familiarity with workers’ compensation processes preferred. Certified Professional Secretary (CPS) certification a plus, but not required.
Skills
Core Competencies: Excellent verbal and written communication skills; ability to present information clearly across all audience levels, including senior leadership. Strong organizational skills, attention to detail, and ability to manage competing priorities. Problem-solving mindset with sound judgment and a strong sense of urgency. Ability to work independently and manage multiple projects concurrently with minimal supervision.
Technical Skills: Proficiency in HRIS platforms; experience with Workday preferred. Advanced proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook, Access). Strong word-processing skills (50–60 wpm) and business writing ability. Experience with document formatting, tables, presentations, and records management.
What We Offer
Competitive salary and comprehensive benefits package.
Opportunities for professional development, growth, and advancement.
A supportive, collaborative, and inclusive work environment.
Exposure to a high-impact HR Center of Excellence within a Fortune 100 organization.
Benefits Information
For information on Sysco’s Benefits, please visit https://SyscoBenefits.com.
Overview
As the global leader in foodservice distribution, Sysco offers a competitive salary and comprehensive benefits package, along with opportunities for professional development, growth, and advancement. Our supportive, collaborative, and inclusive work environment provides exposure to a high-impact HR Center of Excellence within a Fortune 100 organization. Sysco is committed to equal opportunity and affirmative action, and we welcome applications from qualified candidates.