Leave Coordinator

Responsibilities

• Manage the end-to-end lifecycle of all medical, parental, personal, and military leave requests.
• Ensure compliance with federal, state, and local leave laws (FMLA, ADA, Paid Family Leave).
• Facilitate conversations between employees and managers to determine and implement reasonable workplace accommodations.
• Partner with payroll and benefits teams to ensure accurate pay integration and tracking of short-term and long-term disability benefits.
• Advise employees on leave options, eligibility, rights, and responsibilities, providing compassionate and timely updates.
• Securely manage all medical certifications and documentation in strict accordance with HIPAA and privacy regulations.
• Coordinate transitional duties and return-to-work clearances with employees and supervisors.
• Identify opportunities to integrate AI tools and automation into the leave process, transforming traditional workflows to improve case processing speed and enhance the employee experience.
• Monitor, audit, and track employee Paid Time Off (PTO) balances and usage, ensuring alignment with company policies, accurate system accruals, and seamless coordination with leave schedules.

Qualifications

• Education: Bachelor’s degree in Human Resources, Business Administration, or equivalent professional experience.
• Experience: 2–4 years of dedicated leave administration or specialized HR experience.
• Legal Knowledge: Deep understanding of FMLA, ADA, and state-specific leave regulations and administration.
• Technical Skills: Proficiency with HRIS platforms (e.g. ADP) and a strong capability to leverage AI-powered technologies to automate tasks and actively modernize the leave administration program.
• Soft Skills: Exceptional empathy, active listening, strong problem-solving abilities, and bulletproof attention to detail.