Leasing Specialist - Timberland, Fargo

Job Duties

• Tour and present the property and available apartment homes with prospective residents and apply product knowledge to close the sale.
• Manage the leasing and renewal process from start to finish in accordance with company procedures and Fair Housing requirements.
• Conduct property, building, and apartment inspections to help ensure the attractive appearance, including picking up trash and reporting maintenance needs.
• Daily use of customer management systems to build relationships with prospective and current residents ensuring all communication is documented.
• Advertise and market properties daily by use of social media and other marketing platforms.
• Build and maintain long-term relationships with residents by addressing and responding to requests, questions, and concerns, making referrals to manager or maintenance team members as appropriate.

Experience And Education

• A High School degree, GED or equivalent.
• A valid driver’s license, vehicle and vehicle insurance.
• Prior experience in property management or a related industry is preferred, but not required.
• National Apartment Leasing Profession (NALP) or similar certifications are desirable.
• Strong sales skills and aptitude with confidence and drive to close the sale.
• Customer service experience and a strong customer service mind-set.
• A self-driven individual with an ability to manage time, multi-task, and prioritize responsibilities.
• Proficiency in Microsoft Suite including SharePoint, Word, Outlook and Excel is preferred.

Benefits

• Your PTO grows with you - the longer you're here, the more time you earn.
• Celebrate your commitment with work anniversary milestone time off and gift card.
• Up to 120 hours each year, plus 8 paid holidays.
• Recharge with 4 "YOU" Days (32 hours) and give back with 16 paid volunteer hours each year.
• Leadership development programs support your professional growth and career advancement.
• Choose from 3 medical plans, 2 dental plans, and vision coverage options.
• Receive an annual company HSA contribution to help with out-of-pocket costs.
• Build your future with a 401(k) plan offering up to a 5% company match (vested immediately after eligibility requirements are met).
• Access an Employee Assistance Program (EAP) plus a range of voluntary benefits and life insurance options.
• Income-replacement benefits for qualifying life events.

About the role

The Leasing Specialist is a key member of the property management team, focusing on delivering exceptional customer service and quality that sets Goldmark apart in making residents feel at home. This role is responsible for bringing the Goldmark vision of creating a better living for residents and communities to life at the property level.