Leasing Consultant

Summary

The Leasing Consultant provides excellent service to all residents, prospects, and visitors to the community, handles day-to-day issues with current residents, and coordinates lease renewals.

Reports To

Community Manager

Primary Duties And Responsibilities

• Provide excellent service to all residents, prospects and visitors to the community
• Effectively lease apartments in accordance with budget guidelines
• Follow Fair Housing Standards in all dealings with prospects and residents
• Cover outside marketing under the direction of the Assistant Manager and the Community Manager
• Coordinate the application review for each lease including credit and income verifications and background checks
• Complete lease packets and files for each resident to include the lease, all addendums and other proper documentation and signatures
• Ensure the condition of leased apartments prior to move-in, including a final inspection
• Follow up with residents throughout their lease terms, promote the annual renewal campaign for the community, manage lease renewals and complete lease documents

Requirements

• Minimum Qualifications: High School diploma or General Education Degree (GED); Bachelor’s Degree preferred; Three to six months related experience and/or training; Equivalent combination of education and experience
• Knowledge, Skills, And Abilities Required: Professional and enthusiastic demeanor resulting from sales, leasing, marketing or customer service experience; Excellent customer service, sales and negotiation skills; Good communication and listening skills; Able to speak effectively before groups of customers or employees of organization; Able to read and understand lease documents; Able to be an effective team player and interact well with others; Organized and detail-oriented; Patient, even-tempered and works well under pressure; Able to read and interpret documents such as safety rules, legal correspondence, and procedure manuals; Able to write routine reports and correspondence; Able to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions and decimals; Able to compute rate, ratio, percentage, discounts, and pro-rations; Able to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form; Effective time management skills; Able to maintain confidentiality; Able to follow directions from a supervisor; Able to understand and follow posted work rules and procedures; Able to accept constructive criticism; Knowledgeable in Microsoft Word and Excel; Knowledge in Entrata preferred

Working Conditions

• Work is performed in an office, sedentary setting or outdoor environment
• Primary functions require sufficient physical ability and mobility to walk, stand, and sit for prolonged periods of time; to frequently stoop, bend, kneel, crouch, crawl, climb, reach, twist, grasp, and make repetitive hand movement in the performance of daily duties
• To verbally communicate to exchange information
• Possible to work long hours and odd schedules (weekends) in order to fulfill job duties