Leasing Specialist (On-site) - Part-time

About the role

We are seeking a driven, energetic, and sales‑focused Leasing Specialist to support the successful lease‑up of a new multifamily community in New Albany, OH. The role is ideal for someone who thrives in a fast‑paced environment, enjoys building relationships, and understands the urgency and persistence required to achieve leasing goals during a new community launch. The Leasing Specialist will drive occupancy through proactive prospect engagement, strong closing skills, creative outreach, and an unwavering commitment to delivering an elevated customer experience.

Responsibilities

• Drive leasing activity by actively managing leads, conducting tours, following up with prospects, and closing leases.
• Create a personalized and engaging prospect experience that converts traffic into leases; confidently ask for the sale and overcome objections with professionalism and urgency.
• Maintain strong closing ratios and contribute to weekly and monthly occupancy goals.
• Accurately document all prospect interactions, traffic activity, and follow‑up efforts within the property management system.
• Assist with waitlist management, application completion, and move‑in coordination.
• Support lease‑up strategies designed to build awareness, increase traffic, and accelerate occupancy, including outreach marketing, open houses, resident events, local partnerships, and grassroots initiatives.
• Conduct competitor market surveys and stay informed on pricing, concessions, and market trends; provide feedback to leadership regarding prospect objections, market conditions, and opportunities to improve leasing performance.
• Assist in maintaining the presentation and readiness of model units, amenity spaces, and tour paths.
• Deliver exceptional customer service to prospects, residents, vendors, and guests; respond to all inquiries with urgency, professionalism, and attention to detail.
• Clearly communicate application requirements, policies, and community information to prospective residents.
• Support resident retention efforts by fostering positive relationships and creating a welcoming environment.
• Collaborate closely with onsite teams to ensure smooth daily operations during all phases of lease‑up.
• Support community initiatives and assist with additional operational responsibilities as needed; remain flexible and adaptable in a rapidly changing, high‑growth environment.
• Contribute positively to team culture with a proactive, solutions‑oriented mindset and assist with other projects or duties as directed.

Requirements

• Consistently contribute to leasing velocity and occupancy goals.
• Maintain strong prospect conversion and closing performance.
• Respond quickly and effectively to leads, creating a best‑in‑class prospect experience.
• Stay calm, focused, and adaptable during periods of high traffic, changing priorities, or operational challenges.
• Demonstrate persistence, accountability, and follow‑through in every aspect of the leasing process.
• Bring energy, urgency, and creativity to outreach and marketing efforts.
• Take ownership of the community’s success and willingly step in where needed to support lease‑up goals.
• Build positive relationships that strengthen the community’s reputation and resident experience.

Qualifications

• High school diploma or equivalent required; bachelor’s degree preferred.
• Previous experience in leasing, sales, hospitality, retail, or customer service required.
• Lease‑up or new development experience strongly preferred.
• Proven sales ability with strong closing and follow‑up skills.
• Ability to work independently while also collaborating effectively within a team environment.
• Strong organizational skills with attention to detail and time management.
• Excellent verbal and written communication skills.
• Ability to remain composed and professional under pressure in a fast‑paced environment.
• Positive attitude with a strong sense of ownership, accountability, and urgency.
• Flexibility to work evenings, weekends, and occasional extended hours as needed during lease‑up.
• Experience with Entrata, EliseAI, AIRM, or similar property management software preferred.
• Familiarity with multifamily housing and Fair Housing practices preferred.

Benefits

• Health, dental, and vision insurance
• 401(k) with match
• Generous PTO
• Yearly bonuses
• Apartment discounts
• Free gym membership

Pay

$21 per hour plus uncapped commissions paid out monthly.

Schedule

Part‑time position: Wednesday, Saturday, and Sunday.