Leasing Specialist- Haven Pointe

About the role

Under the direction of the Community Manager, the Leasing Specialist supports and assists with all aspects of the community operations.

Responsibilities

• Support and participate in fulfilling the customer service and leasing responsibilities.
• Uphold leasing and marketing standards including telephone marketing, greeting prospective residents, gathering prospect information, setting appointments, showing ready and model apartments, generating quotes, closing, and securing deposits.
• Assist prospective residents with rental application completion and credit verification.
• Ensure all tax credit requirements are followed.
• Prepare all paperwork specific to new and renewal lease agreements.
• Insert lease renewal rates as approved by Community Manager and assist in delivery of renewal letters to secure lease renewals.
• Review resident files and accounting records to determine unpaid and/or late fees owed, communicate with residents regarding outstanding balances, implement procedures for collecting on delinquencies, and enforce the lease to maximize revenue.
• Assist the Community Manager in organizing community resident activities, preparing newsletters, and maintaining resident loyalty and retention.

Requirements

• A minimum of three (3) years' experience as an onsite Leasing Consultant in multi-family housing, hospitality or similar.
• A high school diploma or equivalent.
• Housing Credit Certified Professional (HCCP) designation preferred (for LIHTC).
• Certified Occupancy Specialist (COS) designation preferred (for Section 8).
• 1 year of experience in LIHTC communities.
• Must have the ability to communicate in English.

Benefits

• 3 Weeks of Paid Time Off (PTO).
• 10 Paid Holidays + 3 Floating Holidays.
• Medical, Dental, and Vision Plans.
• 401k matching.
• Employee Referral Bonus Program.
• Employee Assistance Program.
• Employee Appreciation Events.