Leasing Specialist

Responsibilities

• Greet prospective residents and provide detailed community tours.
• Provide excellent administrative support including processing new applications and lease renewals, preparing renewal letters, maintaining a monthly renewal log to closely monitor occupancy, and organizing and maintaining resident files per company procedure.
• Handle signing of leases, walking apartments for move-ins and show-able units.
• Assist new residents during the move-in process – explain lease agreement, community rules, location of amenities, and a walk through of their new home at time of moving in.
• Assist with maintaining the physical grounds, leasing office, amenity spaces, building exteriors, common areas, and parking lots.
• Physically inspect the community when on grounds and report any maintenance needs to the team.
• Play a key role in resolving resident concerns and issues.
• Maintain thorough product knowledge of the property, sister properties, and competitors.
• Aid in developing and implementing effective marketing goals to increase traffic and leads, and innovative strategies that build positive buzz and key connections with current residents and prospects.

Requirements

• High School / GED education required.
• 2-4 years of experience in a luxury multifamily apartment community.
• Strong organizational abilities, customer service skills, and an attention to detail.
• Ability to work within a team.
• Microsoft Office Experience.
• Bilingual a plus.
• Yardi experience a plus.
• Must be familiar with Fair Housing, ADA, Fair Credit Reporting Act, and other laws and regulations governing multi-family housing operations.

Qualifications

• Customer service first attitude.
• Professional, courteous, and friendly demeanor.
• Proactive self-starter and a team-player.
• Ability to communicate clearly with residents and staff.

Skills

• Excellent interpersonal and communication skills.
• Attention to detail and organizational skills.
• Knowledge of fair housing and related laws.
• Ability to work independently and as part of a team.

Benefits

• Competitive salary.
• Medical coverage.
• Dental coverage.
• Vision coverage.
• 401K.
• Life insurance.
• Paid sick time.
• Paid holiday time.
• Paid vacation time.
• Free access to fitness centers.

Pay

50k - 55k salary (BOE)

Schedule

Full-time