Leasing Specialist - Full - Time
Redstone Residential is a national student and multi-family housing operator, managing more than 38,000 beds across 20 states. We are one of the largest third-party student housing management companies in the U.S. and are rapidly expanding our conventional housing portfolio. Headquartered in Provo, Utah, we combine industry-leading systems with a high-energy culture to deliver exceptional property performance and resident experiences. Our purpose is "to empower our people and elevate communities" through core values: belief, authentic communication, perseverance, and performance-driven results.
About the role
The Leasing Specialist assists with day-to-day leasing and administrative operations for the community, supporting Community and Leasing Managers in reaching all KPI goals.
Responsibilities
- Assist residents and prospects with daily needs in a professional manner (rent payments, ledger questions, etc.)
- Consistently demonstrate exemplary principles of customer service and teamwork
- Work with your team to reach daily and weekly leasing goals
- Maintain a working knowledge of all aspects of the community to quickly respond to inquiries
- Work collaboratively with other staff members in a highly entrepreneurial environment
Requirements
- 1-2 years of customer service and sales experience
- Strong communication skills
- Experience with Entrata Software or familiarity with property management software is a plus
- Ability to remain calm and collected in high-stress situations
- Enjoy and take pride in providing excellent service
- Warm, friendly demeanor
- Basic computer skills: typing and writing ability for correspondence, memos, etc.
- High School Diploma or equivalent
Benefits
- Health, Vision, and Dental Insurance
- 15 days of PTO and 10 paid holidays
- 3 Paid service days
- Paid parental leave
- 401K Plan with up to 6% matching
- Continued Education Program
- Employee Assistance Program
- Professional Development Program
- Short-term Disability Insurance
Pay
$19.00 per hour, with the ability to earn performance bonuses.
Schedule
Full-Time, Non-Exempt