Leasing Specialist - Full - Time

About the role

Redstone Residential is a national student and multi-family housing operator managing over 38,000 beds across 20 states. Headquartered in Provo, Utah, the company combines industry‑leading systems with a high‑energy culture to deliver exceptional property performance and resident experiences, guided by its purpose “to empower our people and elevate communities” and core values: We Are Believers, We Communicate Authentically with Care, We Stay The Course, We Drive Performance. Classification: Full‑Time, Non‑Exempt.

Responsibilities

• Assist residents and prospects with daily needs in a professional manner (rent payments, ledger questions, etc.)
• Consistently and genuinely demonstrate exemplary principles of customer service and teamwork
• Work with the team to reach daily and weekly leasing goals
• Maintain a working knowledge of all aspects of the community to quickly respond to inquiries
• Work collaboratively with other staff members in a highly entrepreneurial environment

Requirements

• 1‑2 years of customer service and sales experience
• Strong communication skills
• Experience with Entrata Software or familiarity with PM software is a plus
• Ability to remain calm and collected in high‑stress situations
• Enjoy and take pride in providing excellent service
• Warm, friendly demeanor
• Basic computer skills: typing and writing ability for correspondence, memos, etc.
• High School Diploma or equivalent

Benefits

• Health, Vision, and Dental Insurance
• 15 days of PTO and 10 paid holidays
• 3 Paid service days
• Paid parental leave
• 401K Plan with up to 6% matching
• Continued Education Program
• Employee Assistance Program
• Professional Development Program
• Short‑term Disability Insurance

Pay

$14.50 per hour, with the ability to earn performance bonuses.