Leasing Specialist

Primary Responsibilities

• Walk marketing tours, open target viewings, ensure clean and rent-ready apartments, model homes, and community amenities.
• Effectively coordinate daily activities through the management of People, Product, Price, and Promotion.
• Exercise discretion and independent judgment in the daily marketing and advertising functions of the community to enhance performance.
• Manage effectiveness of mini model items, placement, and presentation.
• Manage the timely responses of resident and prospective resident calls and emails; monitor and verify traffic in queue is responded to daily.
• Answer incoming calls, convert phone calls into walk-in traffic, set viewing appointments; ensure all leasing traffic is recorded and input daily.
• Tour prospective residents with energy and enthusiasm the Weidner way.
• Ensure successful leasing by facilitating the application process at the end of the tour.
• Maintain and follow up on traffic in queue.
• Oversee completion of market analysis and shop competitive properties at least monthly; implement marketing and leasing strategies daily.
• Meet with Community Director regularly to review leasing performance and goals, to improve leasing initiatives and strategy.
• Actively manage lease renewals in a timely manner and develop retention program.
• Ensure market-ready apartments, common areas, and amenities are clean and maintained daily to Weidner’s quality standards.

Qualifications

• 2+ years of property management experience required.
• Prior customer service experience required.
• Complete tasks in a safe and efficient manner.
• Able to work in a fast-paced environment with strong motivation to learn & contribute on a daily basis.
• Able to give professional directions clearly in person, over the phone, email, and text.
• Experience in Microsoft products preferred (Word, Excel, PowerPoint, and Outlook).
• Experience with Yardi, HappyCo, and Paycom preferred; willing and able to learn new software programs.
• Follow Weidner’s Mission, Vision, and Values and comply with all Weidner policies and procedures as well as all Fair Housing, local, state/provincial, and federal laws.
• Prompt, regular attendance; wear company dress code / uniform & maintain professional appearance at all times.
• Work effectively and cooperatively in a team environment and/or independently.
• Able to work overtime as requested.
• Willing and able to be assigned to other Weidner properties as needed.
• Working knowledge of English; detail-oriented, well organized.
• Must agree to a criminal background check and sign an agreement for voluntary drug testing.
• Must have access to personal vehicle and/or reliable transportation, at all times.
• Driver’s license, vehicle, and vehicle insurance must be valid and unexpired at all times and match the country in which associate will work.