Leasing Specialist
New Land Enterprises · Green Bay, WI · 3 wk ago
On-siteManagementFull-time
Job Duties
- Becoming very knowledgeable on apartment communities and marketing individual features, amenities and the neighborhoods
- Professionally answering questions from current and prospective renters about availability, pricing, amenities, or other concerns
- Offering outstanding customer service to current and prospective residents
- Conducting tours of apartments to prospective renters
- Processing completed rental applications and drafting leases in accordance to Fair Housing Laws
- Preparing welcome packets for new renters
- Ensuring all lease documents for prospective residents are processed, entered accurately into our property management software
- Conducting move in and move out inspections
- Entering work orders for items that need attention
- Working with the Maintenance Department to address maintenance concerns and to ensure units are ready for re-rental
- Advertising upcoming vacancies accordingly on all online marketing sites
- Making sure the vacancy report is accurate and up to date on a daily basis
- Assisting the Property Manager to establish monthly leasing/occupancy goals
- Conducting Market Studies
Requirements
- Reliable, produces accurate work, and meets deadlines
- Physically able to perform the necessary duties
- Strong oral and written communication skills; able to communicate in a professional capacity; ability to communicate via telephone and electronic mail and text message
- Strong organizational skills
- Enjoys and takes pride in providing an unparalleled customer service experience--warm, friendly and helpful in person, over the phone and via email
- Basic computer skills, Outlook, Word, Excel and experience with AppFolio or equivalent Property Management software encouraged
- Ability to plan and prioritize
- Ability to work independently and with diverse groups of people
- Prior property management or leasing experience greatly preferred; prior relevant hospitality/customer service/sales experience required
- Valid driver's license and reliable transportation