Leasing & Sales Specialist - Dallas, TX

About the role

The Leasing & Sales Specialist supports leasing performance across assigned communities by executing leasing strategies, supporting on-site teams, and driving occupancy results. This role partners closely with property teams to enhance leasing effectiveness, improve prospect conversion, and provide additional support on priority initiatives across the portfolio.

Responsibilities

• Supports leasing efforts across assigned properties to drive occupancy, traffic, and conversion results
• Serves as a primary sales representative at assigned communities, ensuring a strong on-site presence and customer experience
• Maintains ownership of lead management, ensuring timely follow-up and prioritization of all prospects
• Assists with prospect management, including responding to inquiries, coordinating tours, and supporting follow-up efforts
• PARTNERS WITH ON-SITE TEAMS TO ENSURE CONSISTENT LEASING PRACTICES, SALES TECHNIQUES, AND CUSTOMER EXPERIENCE STANDARDS
• Conducts property walks, including model units and available homes, to ensure readiness and presentation standards are met
• Maintains knowledge of each assigned property, including amenities, local market conditions, and surrounding community features (schools, transportation, retail, etc.)
• MONITORS LEASING ACTIVITY AND PERFORMANCE METRICS, IDENTIFYING OPPORTUNITIES FOR IMPROVEMENT AND EXECUTION
• Ensures all prospect and leasing activity is accurately recorded in property management systems (e.g., Yardi, CRM, and Elise AI)
• ASSISTS IN IMPLEMENTING MARKETING, OUTREACH, AND LOCAL COMMUNITY ENGAGEMENT INITIATIVES TO INCREASE QUALIFIED TRAFFIC
• Collaborates with leadership to support priority properties and targeted portfolio initiatives, ensuring timely execution and results
• Reviews market trends, including pricing, occupancy, and competitor activity, and shares insights with leadership as needed
• TRAVELS BETWEEN COMMUNITIES, PROVIDING HANDS-ON LEASING SUPPORT AND OPERATIONAL ASSISTANCE AS NEEDED
• Maintains strong knowledge of market conditions, competitor pricing, and leasing trends
• ENSURES COMPLIANCE WITH FAIR HOUSING REGULATIONS, COMPANY POLICIES, AND LEASING STANDARDS

Qualifications

• High school diploma or GED required
• 2+ years of experience in leasing, property management, or sales/customer-facing roles
• Proficient in Microsoft Office; experience with leasing systems (e.g., Yardi, CRM tools) preferred
• Strong sales, communication, and interpersonal skills with the ability to influence, build relationships, and manage multiple priorities independently