Leasing Professional - Villages at Depot

About the role

Property Name: Villages at Depot
Location: Apex, NC
Property Type: Mid-Rise
Stage: Lease Up
Unit Count: 263
Schedule: Monday-Friday + rotating weekends

Responsibilities

• Greet and qualify prospects, conduct community tours, show apartments, process applications, credit screen, and perform criminal background checks.
• Prepare lease and move-in package, ensure smooth move-in and lease signing, and inspect apartments prior to move-in to ensure they are in move-in ready condition.
• Stay informed about market conditions, develop and implement marketing plans, and follow policies related to concessions, specials, and other programs to boost occupancy.
• Create and execute marketing activities, including resident referral and employer outreach programs, internet marketing tools, and community-specific marketing plans.
• Use on-site property management software to track apartment availability, record leasing activities, manage resident data, and capture demographic information.
• Ensure show units meet company standards for quality by inspecting the marketing corridor and leasing tour, communicating maintenance needs, merchandising, and preparing the leasing office.
• Follow up with prospects and new residents to ensure satisfaction, send emails, thank-you notes, and make phone calls or other contacts to finalize lease decisions.
• Execute lease renewal program by preparing renewal letters and packages, meeting with renewing residents, and ensuring lease renewal documents are signed and implemented on time.
• Respond quickly and courteously to resident and client/owner concerns and take prompt action to solve problems or document and convey requests.

Requirements

Required Licenses or Certifications: All licenses and/or certifications as required by State and Local jurisdictions, valid driver’s license to operate a golf cart on property.

Physical Demands

• Stand, walk, and/or sit for extended periods of time, bend, stoop, climb ladders, reach, carry objects, and crawl in confined areas.
• Work inside and outside in all weather conditions (rain, snow, heat, hail, wind, sleet).
• Push, pull, lift, carry, or maneuver weights of up to twenty-five (25) pounds independently and fifty (50) pounds with assistance.
• Rare or regular travel may be required to assist other properties, attend training classes, business meetings, or other situations.
• Work a flexible work schedule, which includes taking “call” during evenings, weekends, and holidays.

Additional Compensation

The hourly range for this position is $17.00 - $19.00.
Additional compensation includes:
- Corporate Positions: Quarterly or annual bonus program based on individual and company performance.
- Onsite Property Positions: Weekly, monthly, and/or quarterly bonus programs.
- Robust Benefits Offered: Competitive medical, dental, vision, and disability & life insurance benefits; generous paid time off; onsite housing discount; 6-week paid sabbatical; 401(k) with Company Match; parental leave and fertility benefit reimbursement; employee assistance program; critical illness, accident, hospital indemnity, pet insurance, and legal plans; charitable giving program and benefits.

Benefits

Robust benefits offered for full-time employees include:
- Competitive medical, dental, vision, and disability & life insurance benefits (low cost for employee-only coverage after 3 and 5 years of service)
- Generous paid time off (15 days of vacation, 4 personal days, 10 sick days, and 11 paid holidays)
- Onsite housing discount at Greystar-managed communities (subject to discount and unit availability)
- 6-Week Paid Sabbatical after 10 years of service (and every 5 years thereafter)
- 401(k) with Company Match up to 6% of pay after 6 months of service
- Paid Parental Leave and lifetime Fertility Benefit reimbursement up to $10,000 (includes adoption or surrogacy)
- Employee Assistance Program
- Critical Illness, Accident, Hospital Indemnity, Pet Insurance and Legal Plans
- Charitable giving program and benefits.