Leasing Professional - Village at Granger Pines
Greystar is a leading, fully integrated global real estate platform offering expertise in property management, investment management, development, and construction services. Headquartered in Charleston, South Carolina, Greystar manages and operates over $350 billion of real estate in more than 260 markets globally.
About the role
This position is responsible for coordinating the community’s marketing, leasing, and renewal strategies to achieve occupancy, revenue, and resident retention goals by performing all activities related to leasing to new residents, providing resident satisfaction throughout the term of the lease, and securing resident lease renewals.
Responsibilities
- Performs all sales and leasing activities to achieve the community’s revenue and occupancy goals, including greeting and qualifying prospects, conducting community tours, showing apartments, processing applications, credit screening, criminal background checks, preparing leases, and ensuring smooth move-ins.
- Inspects apartments prior to resident move-in to ensure they are move-in ready and schedules any outstanding maintenance items.
- Stays informed about current market and competitor conditions, develops and implements short- and long-term marketing plans, and follows community policies on concessions and specials to sustain occupancy.
- Designs and executes marketing activities to drive traffic, including resident referral programs, employer outreach, internet marketing (Craigslist, Facebook, email), and other community-specific marketing plans.
- Uses on-site property management software (OneSite, Yardi, etc.) to track apartment availability, record leasing activities, manage resident and prospect data, and capture demographic information.
- Ensures the community and show units meet company standards by inspecting the marketing corridor, communicating maintenance needs, merchandising show units, and preparing the leasing office for daily activities.
- Follows up with prospects and new residents to ensure satisfaction through emails, thank-you notes, calls, or other contacts.
- Executes the lease renewal program by preparing renewal letters, meeting with residents, and ensuring timely signing of renewal documents.
- Responds quickly and courteously to resident and client concerns, taking prompt action to solve problems or document requests.
Requirements
- Must have all licenses and/or certifications required by state and local jurisdictions.
- Valid driver’s license to operate a golf cart on property.
Physical Demands
- Ability to stand, walk, and/or sit for extended periods and bend, stoop, climb ladders, reach, carry objects, and crawl in confined areas.
- Must be able to work inside and outside in all weather conditions (rain, snow, heat, hail, wind, sleet).
- Ability to push, pull, lift, or carry up to 25 pounds independently and 50 pounds with assistance.
- May require rare or regular travel to assist other properties, attend training, or business meetings.
- Must be able to work a flexible schedule, including evenings, weekends, and holidays, and take "call" as needed.
Pay
The hourly range for this position is $15.50 - $21.00. Many factors go into determining pay within the posted range, including business requirements, prior experience, current skills, and geographical location.
Benefits
- Competitive medical, dental, vision, disability, and life insurance benefits with low (or free basic) employee medical costs for employee-only coverage.
- Generous paid time off: 15 days of vacation, 4 personal days, 10 sick days, and 11 paid holidays. Additional vacation accrued with tenure. Birthday off after 1 year of service.
- 6-week paid sabbatical after 10 years of service (and every 5 years thereafter).
- 401(k) with company match up to 6% of pay after 6 months of service.
- Paid parental leave and lifetime fertility benefit reimbursement up to $10,000 (includes adoption or surrogacy).
- Employee Assistance Program.
- Critical illness, accident, hospital indemnity, pet insurance, and legal plans.
- Charitable giving program and benefits.
- Onsite housing discount at Greystar-managed communities (subject to availability).
- Corporate positions may be eligible for quarterly or annual bonus programs based on individual and company performance.
- Onsite property positions may be eligible for weekly, monthly, and/or quarterly bonus programs.
Benefits are offered for full-time employees. For union and prevailing wage roles, compensation and benefits may vary due to collective bargaining agreements or local governing authority.