Leasing Professional - The Sanctuary at Thousand Oaks

About the Company

Greystar is a leading, fully integrated global real estate platform offering expertise in property management, investment management, development, and construction services in institutional-quality rental housing. Headquartered in Charleston, South Carolina, Greystar manages and operates over $350 billion of real estate in more than 260 markets globally. Greystar is the largest operator of apartments in the United States, managing over one million units/beds globally. The company has nearly $79 billion of assets under management, including over $34 billion of development assets. Founded in 1993, Greystar focuses on providing world-class service in the rental residential real estate business.

About the Role

This position coordinates the community’s marketing, leasing, and renewal strategies to achieve occupancy, revenue, and resident retention goals. Responsibilities include leasing to new residents, ensuring resident satisfaction throughout the lease term, and securing lease renewals.

Property Type: Lease-Up
Unit Count: 218
Schedule: Weekend availability required

Responsibilities

• Perform all sales and leasing activities to achieve revenue and occupancy goals, including greeting and qualifying prospects, conducting community tours, processing applications, credit screening, and criminal background checks.
• Prepare lease and move-in packages, ensuring a smooth resident move-in and lease signing.
• Inspect apartments prior to move-in to ensure they are in move-in ready condition and coordinate with the maintenance team to address any outstanding items.
• Stay informed about current market and competitor conditions to develop and implement short- and long-term marketing plans and goals.
• Design and execute marketing activities to drive traffic, including resident referral programs, employer outreach, and internet marketing tools (Craigslist, Facebook, email, etc.).
• Use on-site property management software (OneSite, Yardi, etc.) to track apartment availability, record leasing activities, manage resident and prospect data, and capture demographic information.
• Ensure the community and show units meet company standards for show quality by inspecting the marketing corridor, communicating maintenance needs, and merchandising show units and amenities.
• Follow up with prospects and new residents to ensure satisfaction through emails, thank-you notes, calls, or other contacts.
• Execute lease renewal programs by preparing renewal letters, meeting with residents, and ensuring timely signing of renewal documents.
• Respond promptly and courteously to resident and client concerns, documenting and conveying requests to the appropriate individuals.

Requirements

• 1-2 years of leasing experience.
• Prior experience in Affordable Housing or Lease-Up preferred.
• Proficiency using Funnel, Yardi, or CRM software.
• Valid driver’s license to operate a golf cart on property.
• Must meet all licensing and certification requirements as mandated by state and local jurisdictions.

Physical Demands

• Ability to stand, walk, and/or sit for extended periods.
• Capable of bending, stooping, climbing ladders, reaching, carrying objects, and crawling in confined areas.
• Must be able to work indoors and outdoors in all weather conditions (rain, snow, heat, hail, wind, sleet).
• Ability to push, pull, lift, or carry up to 25 pounds independently and 50 pounds with assistance.
• Flexible work schedule, including evenings, weekends, holidays, and on-call availability.
• Rare or regular travel may be required to assist other properties, attend training, or business meetings.

Pay

The hourly pay range for this position is $21.00 - $23.00/hour (Thousand Oaks, CA). Many factors, including business requirements, prior experience, current skills, and geographical location, determine employee pay within the posted range.

Benefits

• Competitive medical, dental, vision, disability, and life insurance benefits.
• Low (free basic) employee medical costs for employee-only coverage; costs discounted after 3 and 5 years of service.
• Generous paid time off: 15 days of vacation, 4 personal days, 10 sick days, and 11 paid holidays. Additional vacation accrued with tenure. Birthday off after 1 year of service.
• 6-week paid sabbatical after 10 years of service (and every 5 years thereafter).
• 401(k) with company match up to 6% of pay after 6 months of service.
• Paid parental leave and lifetime fertility benefit reimbursement up to $10,000 (includes adoption or surrogacy).
• Employee Assistance Program.
• Critical illness, accident, hospital indemnity, pet insurance, and legal plans.
• Charitable giving program and benefits.
• Onsite housing discount at Greystar-managed communities (subject to availability).
• Eligibility for weekly, monthly, and/or quarterly bonus programs (for onsite property positions).
• Quarterly or annual bonus program based on individual and company performance (for corporate positions).

Benefits are offered for full-time employees. Compensation and benefits for Union and Prevailing Wage roles may vary due to Collective Bargaining Agreements or local governing authority.