Leasing Professional - Shorewood

Greystar is a leading, fully integrated global real estate platform offering expertise in property management, investment management, development, and construction services in institutional-quality rental housing. Headquartered in Charleston, South Carolina, Greystar manages and operates over $350 billion of real estate in more than 260 markets globally. The company is the largest operator of apartments in the United States, managing over one million units/beds globally.

About the role

Offering the epitome of island lifestyle in the PNW, Shorewood Apartments hosts 645 units on Mercer Island. Located on over 40 acres of lush landscaping with views of Lake Washington, this garden-style community features updated amenities and a neighborhood feel. This position coordinates the community’s marketing, leasing, and renewal strategies to achieve occupancy, revenue, and resident retention goals.

Responsibilities

• Perform all sales and leasing activities to achieve revenue and occupancy goals, including greeting and qualifying prospects, conducting community tours, processing applications, credit screening, criminal background checks, preparing leases, and ensuring smooth move-ins.
• Inspect apartments prior to resident move-in to ensure they are move-in ready and schedule any outstanding maintenance items.
• Stay informed about current market and competitor conditions; develop and implement short- and long-term marketing plans to sustain occupancy.
• Design and execute marketing activities to drive traffic, including resident referral programs, employer outreach, and internet marketing (Craigslist, Facebook, email, etc.).
• Use on-site property management software (OneSite, Yardi, etc.) to track apartment availability, record leasing activities, manage resident/prospect data, and capture demographic information.
• Ensure the community and show units meet company standards for show quality by inspecting the marketing corridor, communicating maintenance needs, and merchandising amenities.
• Follow up with prospects and new residents to ensure satisfaction through emails, thank-you notes, calls, or other contacts.
• Execute lease renewal programs by preparing renewal letters, meeting with residents, and ensuring timely signing of renewal documents.
• Respond quickly and courteously to resident and client concerns, taking prompt action to resolve problems or document requests.

Requirements

• Required licenses and certifications as mandated by state and local jurisdictions.
• Valid driver’s license to operate a golf cart on property.

Physical Demands

• Ability to stand, walk, and/or sit for extended periods; bend, stoop, climb ladders, reach, carry objects, and crawl in confined areas.
• Work inside and outside in all weather conditions (rain, snow, heat, hail, wind, sleet).
• Push, pull, lift, or carry up to 25 pounds independently and 50 pounds with assistance.
• Occasional travel may be required to assist other properties, attend training, or business meetings.
• Flexible work schedule, including taking "call" during evenings, weekends, and holidays.

Pay

The hourly range for this role is $22.00 - $25.25. Many factors determine pay within this range, including business requirements, prior experience, current skills, and geographical location.

Schedule

Tuesday - Saturday: Tuesday through Friday 9:00 AM - 6:00 PM, Saturday 10:00 AM - 5:00 PM.

Benefits

• Competitive medical, dental, vision, disability, and life insurance benefits.
• Low (free basic) employee medical costs for employee-only coverage; discounted costs after 3 and 5 years of service.
• Generous paid time off: 15 days of vacation, 4 personal days, 10 sick days, and 11 paid holidays. Additional vacation accrued with tenure. Birthday off after 1 year of service.
• Onsite housing discount at Greystar-managed communities (subject to availability).
• 6-week paid sabbatical after 10 years of service (and every 5 years thereafter).
• 401(k) with company match up to 6% of pay after 6 months of service.
• Paid parental leave and lifetime fertility benefit reimbursement up to $10,000 (includes adoption or surrogacy).
• Employee Assistance Program.
• Critical illness, accident, hospital indemnity, pet insurance, and legal plans.
• Charitable giving program and benefits.
• Bonuses: Eligible for weekly, monthly, and/or quarterly bonus programs (onsite roles) or quarterly/annual bonus programs (corporate roles).

Benefits are offered for full-time employees. For union and prevailing wage roles, compensation and benefits may vary.