Leasing Professional - Avana Creekside

About the role

This position is responsible for coordinating the community’s marketing, leasing, and renewal strategies to achieve occupancy, revenue, and resident retention goals by performing all activities related to leasing to new residents, providing resident satisfaction throughout the term of the lease, and securing resident lease renewals.

Schedule

Monday–Friday plus rotating weekends. Flexible schedule required, including on-call evenings, weekends, and holidays. Rare or regular travel may be required to assist other properties, attend training, or business meetings.

Responsibilities

• Perform all sales and leasing activities to achieve revenue and occupancy goals: greet and qualify prospects, conduct community tours and show apartments, process applications, credit screening, and criminal background checks, prepare lease and move-in packages, and ensure smooth resident move-in and lease signing.
• Inspect apartments prior to move-in to ensure move-in ready condition; schedule outstanding items with maintenance team.
• Monitor market and competitor conditions; develop and implement short- and long-term marketing plans to sustain occupancy; follow community policies on concessions, specials, and programs to boost occupancy.
• Design and execute marketing activities to drive traffic: implement resident referral and employer outreach programs, use internet marketing tools (Craigslist, Facebook, email, other websites), and follow community-specific marketing plans, drives, and special programs.
• Use on-site property management software (OneSite, Yardi, etc.) to track availability, record traffic and leasing activities, manage resident and prospect data, and capture demographic information.
• Ensure community and show units meet company show-quality standards: daily inspect marketing corridor and leasing tour, communicate maintenance needs, merchandise show unit/model and amenities, prepare leasing office for daily activities.
• Follow up with prospects and new residents to ensure satisfaction via email, thank-you notes, cards, phone calls, or other contacts to finalize lease or renewal decisions.
• Execute lease renewal program: prepare renewal letters and packages, meet with and contact renewing residents in advance of move-out dates, ensure renewal documents are signed and implemented on time.
• Respond quickly and courteously to resident and client/owner concerns; take prompt action to solve problems or document and convey requests to appropriate individuals.

Requirements

• All licenses and/or certifications required by state and local jurisdictions.
• Valid driver’s license to operate a golf cart on property.
• Ability to stand, walk, and/or sit for extended periods; bend, stoop, climb ladders, reach, carry objects, and crawl in confined areas.
• Ability to work inside and outside in all weather conditions (rain, snow, heat, hail, wind, sleet).
• Ability to push, pull, lift, carry, or maneuver up to 25 pounds independently and 50 pounds with assistance.

Pay

Hourly range: $19.00 – $21.00. Many factors determine pay within the range including business requirements, prior experience, current skills, and geographical location. Onsite property positions may be eligible for weekly, monthly, and/or quarterly bonus programs.

Benefits

• Competitive Medical, Dental, Vision, and Disability & Life insurance; low (free basic) employee medical cost for employee-only coverage.
• Generous Paid Time Off: 15 days vacation, 4 personal days, 10 sick days, and 11 paid holidays for new hires; birthday off after 1 year; additional vacation accrues with tenure.
• Onsite housing discount at Greystar-managed communities (subject to availability).
• 6-week paid sabbatical after 10 years of service and every 5 years thereafter.
• 401(k) with company match up to 6% of pay after 6 months of service.
• Paid Parental Leave and lifetime Fertility Benefit reimbursement up to $10,000 (includes adoption or surrogacy).
• Employee Assistance Program.
• Critical Illness, Accident, Hospital Indemnity, Pet Insurance, and Legal Plans.
• Charitable giving program and benefits.
• Benefits offered for full-time employees; union and prevailing wage roles may vary due to collective bargaining agreements or local governing authority.