Leasing Professional

Rose Valley Management is looking to hire a Leasing Professional to join our team! JOB SUMMARY: As a Rose Valley Management Leasing Professional, you must be a team player who is goal-driven, and have strong organizational, customer service, interpersonal and problem-solving skills. Your objective is to positively guide potential residents through the entire move-in process. This is accomplished through answering phones and persuading prospective residents to visit the property in a friendly and professional manner, as well as consistent and timely follow-up calls and emails to prospective and/or current residents, conducting property tours and working with the potential residents to complete their application. DUTIES AND RESPONSIBILITES: Demonstrates excellent communication skills with prospects, residents, vendors, and onsite/corporate team members via email and phoneConducts tours of community, vacant apartments or models and amenitiesResponsible for ensuring apartments are ready for show; responsible for maintaining work areas and office in clean and orderly manner; need to have an awareness of the "curb appeal" of the propertySends thank you cards and follows up with prospects that did not rentMarkets and leases apartments to prospective residents and supports property's marketing planDocuments prospect activity in compliance with Fair Housing Laws. (Weekly Report documentation includes telephone call, walk-in traffic, source of traffic, prospect's needs, apartments shown and reason for not renting)Utilizes sales and closing techniques per established guidelinesResponsible for meeting monthly leasing goalsAccepts rental application form from prospect and verifies it. Documents the verification process completely in compliance with Fair Housing Laws. Submits the completed rental application to Community Manager for rejection or approvalPrepares move-in packetResponsible for "shopping" competitive properties and maintaining up-to-date market knowledgeDevelop and maintain an on-going resident retention program under direction of the Community ManagerAdditionally, provide excellent customer service to existing residents of the propertyCompletes special projects as assigned by the Community ManagerBrings any area of concern to the Community Manager's attentionDaily follow up of renewals and tenant delinquencyMaintains knowledge and understanding of and adheres to established policies and procedures for the leasing agent's positionIncluded in the overall responsibility of leasing apartments is taking telephone inquiries, greeting prospects, showing apartments, taking applications and deposits, verifying information, and follow-up of all prospectsPerforms duties as assigned or necessary QUALIFICATIONS: High school diploma or equivalentA current and valid Driver’s LicenseAt least 1 year of active leasing experience in multi-family propertyHigh energy, creative and loves to sale with ability to provide strategic marketing ideas and plansStrong communication skills with ability to give presentations over the phone and in personPositive, friendly, and ambitious attitude with excellent problem solving, listening, and deductive reasoning skillsAbility to communicate professionally and effectively with prospects, co-workers, residents, vendors and corporate staffStrong passion for delivering top-notch service to help ensure the highest level of customer satisfaction and retention possibleDependable and punctual with flexibility to work weekendsProven ability to work toward and meet targetsSolution-oriented thinker with strong problem-solving skillsWorking knowledge of Appfolio software strongly preferred BENEFITS OF WORKING AT ROSE VALLEY: Opportunities for Monthly CommissionsHealth, Dental and Vision InsuranceFlexible Spending AccountHealth Spending AccountCommuter BenefitsGenerous PTO package401K after 1 year of service with a company match As the first impression of our community, it is important our Leasing Professional understands the value of providing strong customer service, effective sales techniques, and how to overcome objections. This position requires the ability to communicate effectively with residents, prospects and vendors, and to present a positive, professional image. We are looking for a true team player to add to our growing company. Powered by JazzHR KaDwvKJYUK