Leasing Professional

About the role

The role combines sales, marketing, application processing, and property management responsibilities.

Responsibilities

• Aid in developing and executing effective marketing strategies to boost property traffic and generate leads.
• Maintain the leasing office, tour paths, vacant units, amenities, and overall curb appeal to ensure they are presentable.
• Accurately and promptly complete lease applications and necessary verifications, such as tax credits and HUD paperwork.
• Handle the lease process, including collecting deposits and rent, and inputting data into the database.
• Support the Executive Director in preparing reports, managing resident communications, handling move-out notices, and conducting annual re-certifications.
• Promote resident satisfaction through exceptional customer service.
• Tackle maintenance requests and ensure compliance with safety regulations.

Requirements

• Experience leasing LIHTC (tax credit) apartments.
• Knowledge of Fair Housing and ADA laws and standards.
• Ability to stand and walk for most of the day, including climbing stairs.
• Personable and tactful, with a strong background in customer service.
• Willingness to work occasional evenings and weekends for special events and apartment showings.