Leasing Professional

About the role

We are seeking an enthusiastic Leasing Professional to join our team at Shadow Canyon in Hemet, CA. In this role, you will be instrumental in achieving our apartment community’s leasing goals, maximizing occupancy rates, and enhancing resident satisfaction and retention. You will be responsible for the day-to-day operations related to leasing apartments, conducting property tours, processing applications, and executing renewal strategies to maintain high levels of resident engagement. This is a full-time position with full benefits.

Responsibilities

• Leasing & Marketing: Promote the apartment community, conduct tours, and implement outreach campaigns to drive traffic. Manage online listings and social media to increase visibility.
• Lease Signing & Move-In Coordination: Facilitate applicant screenings, prepare leases, and ensure smooth move-ins. Maintain accurate lease documentation.
• Resident Satisfaction & Retention: Build relationships to encourage renewals, address concerns, and implement retention strategies.
• Sales & Lead Generation: Convert leads into leases, meet leasing goals, and generate new prospects through events and follow-ups.
• Administrative Support: Maintain accurate records, assist in reporting, and support the Community Manager with lease renewals, resident files, and compliance with regulations.

Requirements

• At least 1-2 years of customer service experience, ideally in a sales environment or leasing property management role.
• Passion for helping people find their ideal apartment home; goal‑oriented.
• Ability to thrive in a fast‑paced environment and handle multiple responsibilities, including leasing apartments, conducting tours, managing paperwork, and addressing resident needs.
• Proficient in Microsoft Office (Word, Excel, Outlook) and comfortable learning or knowing property management software like Yardi, MRI, or other leasing and property management systems.
• Friendly, energetic, and approachable personality that resonates with both prospective and current residents.
• Available to work weekends, essential for meeting the needs of potential residents and conducting tours during high‑traffic hours.
• Physically able to lift and carry items weighing up to 25 pounds.

Benefits

• Medical, dental, vision insurance
• Pet insurance
• Life insurance and identity theft protection
• Paid sick and vacation time
• 401(k) plan with company match
• Flexible Spending Accounts (FSAs)
• Employee Assistance Program (EAP)
• Additional perks: Service award days, floating holiday, early earned wage access and more

Pay

Pay range: $19‑$21 per hour

Pay bands are established based on geographic location, internal equity, market conditions, and candidate qualifications. We provide competitive compensation based on experience and qualifications.