Leasing Professional

About Bruziv Partners

Headquartered in Cleveland, Ohio with global partnerships, BruZiv Partners is a leading real estate investment and property management firm focused on creating value by targeting undervalued properties in desirable locations with high growth potential. At BruZiv, we are committed to working with local communities to support neighborhood revitalization by bringing declining properties back to life. This is accomplished through our stringent investment criteria and personal approach to property management which, in turn, creates “real value” for the firm and our investment partners.

About the Opportunity

An exciting opportunity to join a leading entrepreneurial management company in a managerial position with job growth potential. The ideal candidate will join a team and will assume multi-disciplinary responsibilities (tenant care, marketing, leasing, conducting tours, package handling and assisting the Property Manager with the day-to-day operations.

Overview

The Leasing Professional will assist in the management of a fast-paced apartment complex. The Leasing Professional is involved in all aspects of tenant related operations of the property, including answering phones, marketing and advertisement, scheduling and conducting tours for prospective tenants, tenant screening, preparing leases, and tenant communication. The Leasing Professional will work daily with the AppFolio software and will master all aspects of the software functionality.

Skills, Knowledge and Personal Characteristics

The following attributes are desirable for job success:

• Exceptional communication and organizational skills
• Detail oriented and accurate
• Customer service experience
• Ability to work under pressure
• Self-motivated and self-directed
• Ability to assert oneself
• Exemplary time management skills
• Ability to work with staff in solving problems and ability to take direction and function as part of a team
• Very good computer skills

Responsibilities

• Follow up on all leads and schedule appointments for prospective tenant tours
• Screen prospective tenants to ensure they meet eligibility requirements
• Prepare leases for Property Manager approval
• Coordinate tenant move-ins
• Prepare move-in folders, create keys and distribute pool passes
• Provide the new tenant with an introduction letter regarding emergency contacts, insurance requirements, rent collection procedures, and maintenance request procedures
• Provide excellent tenant service
• Respond to tenant requests/problems in a timely and courteous manner and generate work orders directed to vendors or maintenance staff
• Follow-up with the tenant to ensure satisfactory resolution of the issue
• Ensure that there is 24-hour emergency coverage for the property at all times
• Ensure that property and lease files are properly maintained and kept up to date in accordance with company policy
• Prepare and maintain appropriate tenant lease files, records, correspondence and file notes
• Become proficient with the AppFolio management software
• Coordinate entry of all property information into the software program and establish reporting protocols
• Monitor all key dates and reporting within the system
• Manage and update all social media platforms
• Develop and implement marketing strategies to attract new tenants and tenant retention
• Develop housing programs to reach and work with nurse and physician interns

Scope of Responsibility and Authority

The Leasing Professional is charged with supporting the Property Manager’s efforts in the day-to-day implementation of policies, procedures and programs that will assure a well-managed, well-maintained building, placing maximum emphasis on positive responses to the concerns and needs of the tenants, environmental health and safety, and quality programs in coordination and conjunction with the Owner’s goals and objectives.

Requirements

• 2+ years leasing experience
• High school diploma or equivalent
• Proven team participation, with the ability to think out of the box, initiate and achieve goals to improve the performance of the properties
• Strong working knowledge of MS Word, PowerPoint, Outlook, and Excel
• Familiarity with property management software (i.e. AppFolio) a plus
• Effectively prioritize and multi-task
• Excellent people skills
• Strong working knowledge of general office equipment (copiers, fax machines, scanners, computers)
• Ability to effectively communicate both orally and in writing with peers, managers and clients
• Dependable & flexible as well as possessing the ability to maintain a high level of confidentiality
• Proactive, initiate follow-through

Pay

• $40,000 - $45,000 a year compensation to commensurate with experience
• Performance Bonus Potential