Leasing & Marketing Agent

Responsibilities

• Respond to inquiries quickly, clearly, and professionally
• Convert leads into residents or guests through trust, clarity, and follow-up
• Conduct in-person and virtual tours with confidence and warmth
• Explain different unit types, living models, and expectations accurately
• Support lease execution and move-in coordination with operations
• Treat short-term guests with hospitality-level service and awareness
• Understand the difference between tenant mindset vs guest mindset
• Communicate expectations, house rules, and standards clearly and calmly
• Act as a problem-solver, not a messenger
• Speak about Propolis with confidence, consistency, and authenticity
• Uphold tone, values, and service standards in every interaction
• Help prospects understand why Propolis is different, not just cheaper or available
• Learn both long-term leasing operations and short-term hospitality standards
• Adapt to new processes, tools, and expectations quickly
• Take feedback well and apply it immediately
• Grow into deeper responsibility as trust and skill increase

Requirements

• Naturally communicative and emotionally intelligent
• Comfortable speaking with different types of people
• Organized, reliable, and detail-aware
• Calm under pressure and able to pivot when things change
• Curious, coachable, and eager to learn
• Proud of your work and accountable for outcomes

Qualifications

• Experience in leasing, hospitality, sales, or customer service is helpful, but not required

Skills

• Effective communication skills
• Customer service orientation
• Ability to adapt to new processes and tools
• Problem-solving skills

Benefits

• Hourly rate: $17–$20/hour (based on fit, performance, and manager discretion)
• Bonus: Per signed lease / conversion

Pay

• Hourly rate: $17–$20/hour (based on fit, performance, and manager discretion)

Schedule

• Hours may vary based on shifts needed to support resident and guest needs.