Leasing Manager, Multifamily (Bilingual)

Essential Job Duties

• Complete lease/renewal paperwork to ensure completion to company standards.
• Explain lease information to residents.
• Entering all data into tracking system to track leasing activities.
• Walk apartment units prior to showing and occupancy by resident.
• Review leasing paperwork, and audit lease files.
• Submit daily, weekly, and monthly leasing reports as required.
• Track and evaluate advertising, and all client traffic.
• Ensure online advertising is reviewed and updated daily.
• Responsible for training and developing leasing personnel in accordance with company policies and procedures.
• Prepare marketing plans, leasing strategies, and advertising proposals with assistance of the Property Manager.
• Maintain professional communication with residents, applicants, and other representatives.
• Report all property issues, leasing objections, and potential liabilities along with recommendations for solving such issues to Property Manager.
• Determine leasing opportunities of leasing staff and work on goal setting, improving the performance of each staff member.
• Analyze shop program results, distribute completed evaluations, and review areas of concern.
• Develop, implement, and monitor property contests/awards/leasing incentives.
• Prepare and maintain complete resident and general office files, keeping proper documentation, at all times.
• Maintain Renter's Insurance compliance per company policies and procedures.
• Monitor Month-to-Month leases, complete audit and ensure MTM lease compliance.
• Track work order activity including monitoring completion each day and follow up warm calls.
• Implement and maintain lease expiration matrix in accordance with established policies.
• Monitor compliance with revenue management system and participate in weekly calls (if applicable).

Competencies

• Effective communication and customer service skills.
• Basic computer skills in a Windows environment.
• Possess a valid real estate license as required by state regulations.
• Direct the leasing activities of the leasing staff.
• Have a courteous and professional attitude.
• Have good organization skills and be able to meet deadlines.
• Prepare for all audits and be detailed oriented and well organized.
• Follow all policies and procedures of Cushman & Wakefield.

Education and Experience

• Bachelor’s Degree preferred.
• 3+ years of related experience.
• 1+ years of Management experience.
• Bilingual.

Work Environment

• This job operates in a professional office environment.
• This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines.
• Regularly required to travel outside between properties in varying weather conditions.

Physical Demands

• Regularly required to remain in a stationary position (sit or stand) for 85% of the time.
• Regularly operate office machinery.
• May need to travel up to 10% of the time.
• May need to travel up to 10% of the time.
• May need to travel up to 10% of the time.
• May need to travel up to 10% of the time.

Other Duties

• Additional duties as assigned by supervisor.

Compensation

$22.95 - $27.00

Company Information

• Cushman & Wakefield is an Equal Opportunity employer to all protected groups, including protected veterans and individuals with disabilities.
• In compliance with the Americans with Disabilities Act Amendments Act (ADAAA), if you have a disability and would like to request an accommodation in order to apply for a position at Cushman & Wakefield, please call the ADA line at 1-888-365-5406 or email Accommodations@cushwake.com. Please refer to the job title and job location when you contact us.
• INCO: “Cushman & Wakefield”