Leasing Manager- CMPND MIAMI

Responsibilities

• Ensures achievement of the community’s leasing and occupancy goals.
• Represents the TRG brand by embodying our mission, vision, and values – and infusing them into resident programs and relations.
• Goes beyond expectations to make living at your community relaxed, easy, and unlike any other apartment experience.
• Plans resident events, activities, and loyalty programs that can help add value to your community and drive incremental revenue.
• Manages resident communication initiatives, effectively identifying and sharing meaningful information.
• Keeps your finger on the pulse of resident satisfaction levels to make sure we are delivering exceptional service to our customers and residents.
• Updates and monitors key performance indicators that measure traffic activity, closing ratios, application and leasing signing, resident satisfaction, move-ins/move-outs, and renewal rates, along with other key community metrics.
• Researches and helps establish programs for each phase of the resident lifecycle — from application process to lease signing to renewal.
• Maintains a database of proven best practices for resident experience programs.
• Guides your team in the creation of meaningful resident experience programs by creating tactical plans and evaluating community performance.
• Promotes and partners with teams from other communities to deepen the company’s relationship with residents and achieve resident retention goals.
• Serves as a go-to resource for residents and community teams.

Qualifications

• Experience in property management or related field.
• Strong interpersonal and communication skills.
• Ability to plan and execute resident events and activities.
• Proficiency in managing databases and key performance indicators.
• Knowledge of resident lifecycle stages and program development.
• Excellent problem-solving and organizational skills.

Benefits

• Base Salary + Performance Bonus.
• Medical, dental, vision, legal services, flexible spending account, and commuter benefits.
• 100 percent employer-paid life and disability insurance.
• Employer Matching 401k.
• Employee Engagement and Wellness programs.
• Company-paid PTO.
• Opportunities for Professional Development and Tuition Reimbursement.

Pay

Base Salary + Performance Bonus.

Schedule

Full-time position.

Equal Opportunity Employer

TRG Management is proud to be an Equal Opportunity Employer. We are a Drug-Free Workplace.