Leasing Manager

Location: Austin, TX

About the role

The Leasing Manager (LM) provides strategic leadership and oversight for Facility Planning and Leasing (FPL) facility leasing operations, ensuring efficient, accurate, and timely execution of lease procurement and administration activities. This LM directs the work of Lease Officers (LOs), establishes performance expectations, manages workload distribution, and ensures high-quality lease administration services are provided to the Health and Human Services Commission (HHSC), Department of State Health Services (DSHS), and Department of Family and Protective Services (DFPS). The LM works with HHSC Regional Administrative Services (RAS) to document leasing requests and resolve lease management issues. The LM also serves as the primary liaison with the Texas Facilities Commission (TFC) to ensure efficient and effective lease administration outcomes are achieved.

In this role, the Lease Manager ensures lease agreements: (1) meet agency client service and administrative support operational needs, (2) comply with agency policy and legislative requirements, (3) ensure accessibility required by the Texas Accessibility Standards (TAS) and the Americans with Disabilities Act (ADA), and (4) provide the best value. The Lease Manager reports to the Director of FPL and assists the Director with FPL projects and assignments, serving as the backup for the Director.

Responsibilities

• Leadership and Oversight of Facility Planning and Leasing (FPL) Operations – 40%
  • Provide strategic leadership to the Facility Planning and Leasing (FPL) Lease Officers (LOs) in all lease procurement and administration activities.
  • Establish clear goals and performance expectations to ensure timely, accurate responses to lease requests.
  • Assign work responsibilities, monitor workflow, and ensure prompt, high-quality service delivery to HHSC, DSHS, and DFPS.
  • Foster effective working relationships with the Texas Facilities Commission (TFC) and Regional Administrative Services (RAS).
• Team Management and Project Coordination – 30%
  • Meet with LOs as needed to review progress and confirm that lease actions are completed within required timelines.
  • Monitor workloads and adjust assignments to ensure critical deadlines are met.
  • Support the Director by coordinating and assisting with special assignments and departmental projects.
• Interdepartmental Coordination – 10%
  • Collaborate with RAS to ensure continuity of processes and procedures with FPL.
  • Provide consultation and technical guidance to RAS staff regarding leasing procedures, proper use of FPL forms, and TFC documentation requirements and processes.
• Forms and Documentation Management – 10%
  • Oversee updates to leasing forms—including FPL002, FPL007, FPL011, the HHSC State Agency Lease Contract, HHSC MOU, and HHSC Lease Termination Notice—to ensure they remain current and support procurement and administrative needs.
  • Manage updates to the LO Manual to maintain accuracy and alignment with current processes.
• Lease Data Review and Technical Guidance – 10%
  • Review CAFM lease reports to verify accuracy and ensure all information reflects current lease conditions.
  • Lead the review and updating of the CAFM system to improve effectiveness and efficiency.

Requirements

• Experience with facility leasing or facility management operations in a large organization.
• Experience with Microsoft Office products.
• Experience in management-level work.
• Experience managing contracts.
• Must have or obtain the Texas CTCM within six months of hire.

Skills

Knowledge of:

• State leasing laws, rules, policies, and procedures, including Texas Facilities Commission (TFC) requirements and processes.
• Facility lease procurement, lease administration, contract management, and facility planning principles.
• Computer-Aided Facility Management (CAFM) systems, lease process documentation, records management, and data quality practices.
• Organizational processes related to facility planning, leasing operations, and interagency coordination.

Skill in:

• Leading, coaching, and supervising professional staff while establishing performance expectations and monitoring workflow.
• Coordinating multiple lease projects and competing priorities to meet deadlines and service delivery requirements.
• Collaborating effectively with internal and external stakeholders, including regional staff, program areas, and partner agencies.
• Analyzing lease data, reviewing reports for accuracy, and identifying opportunities for process improvement.
• Preparing clear, concise reports, guidance documents, and business correspondence.
• Providing technical assistance and training on leasing procedures, forms, documentation requirements, and operational processes.

Ability to:

• Direct, organize, and oversee lease procurement and administration activities to ensure timely and accurate completion of work.
• Establish goals, performance measures, and work priorities that support organizational objectives and customer service expectations.
• Plan, assign, review, and evaluate the work of others.
• Interpret and apply leasing policies, procedures, and regulatory requirements to complex situations.
• Identify operational issues, evaluate alternatives, and implement effective solutions that improve efficiency and compliance.
• Update forms, manuals, and other operational documentation to maintain accuracy and support business needs.
• Exercise sound independent judgment and make decisions in complex, sensitive, or high-pressure situations.
• Communicate effectively, both orally and in writing, with staff, management, and external stakeholders.

Benefits

Our comprehensive benefits package includes:

• 100% paid employee health insurance for full-time eligible employees.
• A defined benefit pension plan.
• Generous time off benefits.
• Numerous opportunities for career advancement.

Explore more details on the Benefits of Working at HHS webpage.

Pay

Salary Range: $6,377.50 - $8,000.00 per month

Schedule

• Full-time
• Day shift
• Eligible for telework
• Travel: Up to 5%