Leasing Manager

Job Duties

• Complete and manage Section 42 paperwork, including income verification, tenant certifications, and documentation for tax credit compliance.
• Ensure housing practices, documentation, and tenant communications adhere to HUD guidelines.
• Act as a liaison with housing agencies to ensure smooth communication and compliance with affordable housing policies and regulations.
• Manage compliance with eligibility criteria for 55+ communities.
• Maintain accurate and secure records for tenants, applications, certifications, and compliance documents.
• Stay informed about updates to housing laws, regulations, and policies to ensure ongoing compliance.
• Aid clients in identifying and securing suitable affordable housing options within the community.
• Maintain regular communication with clients and their support teams to address issues and support long-term housing success.
• Maintain annual re-certifications related to affordable housing and compliance regulations.
• Use customer management systems daily to build relationships with prospective and current residents and ensure communication is documented.
• Oversee the leasing and renewal process, ensuring compliance with company procedures and fair housing requirements.
• Build and maintain long-term relationships with residents by addressing requests, concerns, and referring to the appropriate team members.
• Assist residents with rent collection options and provide guidance on affordable housing processes.
• Conduct property, building, and apartment inspections to maintain community appearance and report maintenance needs.
• Assist in the ongoing training of Leasing Specialists at assigned properties.

Requirements

• A High School degree, GED or equivalent.
• A valid driver’s license, vehicle, and vehicle insurance per company requirements.
• Experience in leasing, preferably with affordable housing or related industry is preferred, but not required.
• National Apartment Leasing Profession (NALP), Certified Apartment Leasing Professional (CALP), Housing Credit Certified Professional (HCCP), National Affordable Housing Professional (NAHP), Certified Professional of Occupancy (CPO), or similar certifications are desirable.
• Strong customer service, communication, and interpersonal skills.
• Rent Cafe or Yardi CRM Software preferred.
• Proficiency in Microsoft Suite including SharePoint, Word, Outlook and Excel are preferred.

Qualifications

• Must have a valid driver’s license, vehicle, and vehicle insurance per company requirements.

Skills

• Customer Service
• Communication
• Interpersonal Skills
• Microsoft Suite

Benefits

• Paid Time Off (PTO)
• Work Anniversary Milestone Time Off
• "YOU" Days
• Volunteer Hours
• Leadership Development Programs
• Medical, Dental, Vision Coverage Options
• 401(k) Plan with Company Match
• Employee Assistance Program (EAP)
• Income-Replacement Benefits

Pay

$19.00 per hour (or more based on experience) + commissions!

Schedule

Not specified

Benefits

• Up to 120 hours each year, plus 8 paid holidays.
• Recharge with 4 "YOU" Days (32 hours) and give back with 16 paid volunteer hours each year.
• Annual company HSA contribution to help with out-of-pocket costs.
• Life Insurance Options
• Income-Replacement Benefits for qualifying life events.

Company Information

Goldmark Property Management is an Equal Opportunity Employer (EEO) dedicated to building an inclusive and diverse workforce.