Leasing Manager
Primary Responsibilities
- Generate new leases and achieve monthly sales quotas
- Motivate, train and lead sales and service team to reach leasing goals
- Conduct 3 follow-ups per lead with a conversion ratio of 8% to onsite appointments
- Follow up with a phone call to every prospect within 24 hours of a property tour
- Follow up with a phone call to every prospect within 48 hours of a property tour
- Generate a minimum of one outreach event weekly
- Work with Bozzuto’s marketing team to coordinate overall company branding
- Know competitors and be able to leverage the Bozzuto product and people as a differentiation in the marketplace
- Proficiently articulate the value proposition of the property
- Deliver a positive and consistent in person experience with all prospective customers
- Set up monthly meetings with local employers to provide packets of information about the community and cultivate partnership-marketing opportunities
- Update property Facebook page three times per week
- Shop all competition within immediate competitive set quarterly
- Review monthly market surveys and be knowledgeable of content
- Report all property deficiencies to appropriate manager
- Respond to, follow up on and close work order requests when applicable
- Ensure lease paperwork is accurate
- Administer administrative duties as assigned
- Deliver timely and remarkable customer service to community residents
- Attend resident social events
- Interact with all constituents (residents, staff, clients, vendors) in a professional and courteous manner
- Remain calm and friendly when resolving customer issues or interacting with upset customers
- Vigorously resolve or communicate resident concerns and issues
- Work on weekends when prospective residents are out looking for their new home—three weekends per month with two days off during the week
What You Bring To Us
- A 4 year college degree or equivalent relevant experience
- Previous Leasing experience in the multi-family industry
- 1-3 years of business to consumer sales experience in a Property Management, Retail or Hospitality environment
- 1-3 years of phone sales experience
- 1-3 years of customer service experience
- Industry experience highly desired
- A customer-focused mentality
- Sales aptitude
Additional Information
This Position Is Eligible For Additional Bonus Opportunities.
Salary Range $52,530—$61,532 USD
When you join Bozzuto, you're not just accepting a job; you are becoming part of a community that cares about your overall well-being and professional growth. We recognize that our team members are the core of our business, and we are committed to taking care of them so they can deliver outstanding experiences to our residents. In addition to an award-winning culture, our benefits take into consideration everything from career development, retirement, family matters and health and wellness. Working on our team and in this position, you can expect:
- Competitive compensation
- Health & wellness benefits
We offer coverage for medical, dental, and vision, including access to the best doctors at an affordable price.
Paid leave. We provide 20 days of paid time off plus holidays.
Retirement planning. We offer a 401k program with a company match.
Tuition reimbursement. Plus, many other programs to support career development and growth.
A place you belong. We proudly offer a diverse range of employee resource groups, providing opportunities for our employees to connect over shared experiences, backgrounds, and cultures.
Bozzuto is proudly an Equal Opportunity Employer.
Bozzuto uses AI-enabled tools to enhance candidate sourcing in the recruitment process by helping identify qualified candidates for open positions.