Leasing Manager

About the role

We're seeking a skilled Leasing Manager to oversee apartment rentals, move-ins and move-outs, and lease renewals. This position involves marketing and direct interaction with residents to maximize occupancy and client satisfaction.

Responsibilities

• Conducts training, facilitates meetings, and coaches leasing consultants to optimize performance.
• Leads traffic, qualifies prospective residents, leases apartments, prepares lease documentation, and processes move-in paperwork.
• Reviews and ensures lease applications have accurate information and payment has been collected before forwarding to the property manager.
• Manages marketing efforts, including developing and implementing marketing plans, coordinating advertisements, and maintaining accurate records of traffic activity.
• Coordinates move-in/out schedules with maintenance, inspects apartments, and ensures they are in move-in condition.
• Processes renewal paperwork, assists with resident activities, and manages resident issues, including neighbor disputes.
• Ensures compliance with company policies, health and safety rules, and local, state, and federal laws.

Requirements

• High school diploma with at least one year of residential leasing and/or management experience.
• Prior experience with a revenue management system, Yardi or similar property management system, and customer reputation management tools.
• Excellent customer service and interpersonal skills, including the ability to communicate effectively with all levels of management and handle sensitive matters.
• Strong organizational and time-management skills, with the ability to prioritize tasks and work independently in a fast-paced environment.
• Ability to read, write, comprehend, and converse in English, and proficiency with Microsoft Office Suite.
• Valid driver's license, clean driving record, and current auto insurance.

Skills

• Excellent customer service and interpersonal skills.
• Basic knowledge of Microsoft Office Suite (Outlook, Word, PowerPoint, Excel).
• Ability to work independently and prioritize effectively.
• Strong organizational and time-management skills.
• Ability to cope with and defuse difficult situations.
• Ability to read, write, comprehend, and converse in English.
• Proficiency with general office equipment.
• Strong communication and problem-solving abilities.

Benefits

• Physical wellness: Medical, dental, vision, and mental health coverage options.
• Financial wellness: Competitive pay plus basic life insurance and matching 401(k) contributions.
• Mental and emotional wellness: Generous time-off plan including 10 paid holidays, a community service day, and your birthday.
• Perks and more: Mentoring, professional development, discounts, tuition reimbursement, robust recognition program, and more.

Pay

$26 per hour

Schedule

Monday-Friday