Leasing Manager

Asset Living is a third-party management firm and a proven partner in fostering thriving communities nationwide. Founded in 1986, we have decades of experience delivering exceptional value to our partners. Our undeniable passion has driven organic growth from a small property management firm to one of the most trusted allies in real estate. Our growing portfolio includes multifamily, single-family home rentals, affordable housing, build-to-rent, active adult, and student housing divisions across the country. We are a fast-growing company made up of talented individuals from diverse backgrounds that drive innovation and results for our clients and communities. Recognized as one of the nation's Best and Brightest Places to Work and ranked in the NMHC top 50 professionals, Asset Living is known for its reputation as the most trusted partner in real estate, workplace culture, and growth opportunities. We are a member of The Institute of Real Estate Management (IREM) and recognized as an Accredited Management Organization (AMO).

About the Role

The Leasing Manager is responsible for overseeing all aspects of leasing and marketing at the property. Working closely with the Community Manager, the Leasing Manager sets leasing goals and develops a strategic marketing plan to achieve budgeted occupancy. This role leads the leasing team to accomplish effective leasing, marketing, and positive resident relations.

Responsibilities

• Strategic Leasing Management
  • Regular/daily onsite attendance is required.
  • Ensure staff leasing techniques are effective in obtaining closure, follow-up procedures are met, leases are signed/documented, and reporting systems are accurate and up to date.
  • Audit all lease files to ensure adherence to policies and procedures.
  • Address resident complaints, concerns, and requests to ensure resident satisfaction.
  • Develop and implement resident retention programs (e.g., resident functions, special promotions, monthly newsletter).
  • Effectively show, lease, and move in prospective residents.
• Marketing Management
  • Assist in developing the annual marketing plan and marketing budget.
  • Implement all marketing efforts and outreach, developing campaigns and assisting with design to generate traffic.
  • Monitor leasing/renewal progress, focusing on areas needing additional support.
  • Supervise the planning, preparation, and implementation of all leasing and renewal events as approved by the Community Manager.
  • Maintain thorough product knowledge of the property and competition as well as market conditions; complete weekly market survey report.
  • Utilize established sales and marketing strategies to increase property traffic, maintain closing ratios, and achieve budgeted occupancy.
• Personnel Management
  • Assist the Community Manager in the use of consistent techniques and company directives to screen, hire, train, coach, and develop on-site staff.
  • Ensure the effectiveness of staff through ongoing training, coaching, counseling, and guidance in compliance with Asset training benchmarks.
  • Promote harmony and quality job performance of staff through support and effective leadership.
  • Ensure staff compliance and consistency with Company policies and procedures.
• Administrative Management
  • Manage excellent customer service and monitor service request turnaround and responsiveness of maintenance staff.
  • Maintain property appearance and ensure repairs are noted and completed on a timely basis (requires regular property inspections and tours).
  • Assist with supervision of all business functions related to operations.
  • Plan for and utilize property resources, equipment, and supplies economically (e.g., obtaining bids/pricing from vendors, suppliers, contractors, dealing with inadequate service).

Requirements

• High School Diploma or Equivalent; Bachelor’s degree preferred or one year’s experience in the housing industry.
• Ability to understand and perform all on-site software functions; basic computer skills required.
• Basic knowledge of Fair Housing Laws and OSHA requirements.

Physical Requirements

• Regularly required to remain in a stationary position, often standing or sitting for prolonged periods, communicate with others to exchange information, and repeat motions that may include wrists, hands, and/or fingers.
• Frequently required to ascend/descend ladders, stairs, scaffolding, ramps, step stools, and the like; move about to accomplish tasks or move from one worksite to another; operate motor vehicles and/or golf carts; assess the accuracy, neatness, and thoroughness of the work assigned; traverse flat and non-flat terrain.
• Occasionally required to move into different positions to accomplish tasks in various environments including tight and confined spaces; work in an overhead position and reach; adjust or move objects of up to 25 lbs. in all directions; lift and place objects up to 25 lbs; operate machinery or power tools; identify and inspect objects.
• May be required to work overtime, weekends, night hours (emergencies), in extremely low or high temperatures, in outdoor environments such as precipitation and wind, in small and/or enclosed spaces, and be exposed to hazardous chemicals.

Pay

At Asset Living, a variety of factors are considered in making compensation decisions, including, but not limited to: skill set, background and training, certifications, etc. The salary range for this position is $20 per hour to $24 per hour. The employment offer is accompanied by additional compensation associated with our comprehensive total rewards package, which includes benefits (medical, dental, vision, life, accidental, and disability insurance), 401K with employer matching, and commission and performance bonuses, when applicable. Full-time employees also receive paid sick days and company holidays.