Leasing Manager

About the role

The Leasing Manager oversees all aspects of leasing and marketing at the property, working closely with the Community Manager to set leasing goals and develop a strategic marketing plan.

Responsibilities

• Regular/daily onsite attendance is required
• Audit all lease files to ensure adherence to policies and procedures
• Deal with resident complaints, concerns, and requests to ensure resident satisfaction
• Develop and implement resident retention programs
• Effectively show, lease, and move in prospective residents
• Assist in developing the annual marketing plan and marketing budget
• Implement all marketing efforts and outreach, developing campaigns and assisting with design to generate traffic
• Maintain thorough product knowledge of the property and competition as well as market conditions; complete weekly market survey report
• Utilize established sales and marketing strategies to increase property traffic, maintain closing ratios, and achieve budgeted occupancy
• Aid in personnel management by assisting the Community Manager in the use of consistent techniques & company directives to screen, hire, train, coach, and develop on-site staff
• Affirm staff compliance and consistency with Company policies and procedures
• Manage excellent customer service and monitor service request turnaround and responsiveness of maintenance staff
• Maintain property appearance and ensure repairs are noted and completed on a timely basis (this requires regular property inspections and tours)
• Aid in supervision of all business functions related to operations
• Plan for and utilize property resources, equipment, and supplies economically (i.e., obtaining bids/pricing from vendors, suppliers, contractors, dealing with inadequate service, etc.)

Requirements

• High School Diploma or Equivalent
• Bachelor’s degree preferred or one year’s experience in the housing industry
• Ability to understand and perform all on-site software functions
• Basic computer skills required
• Basic knowledge of Fair Housing Laws and OSHA requirements

Physical Requirements

• Remain in a stationary position, often standing or sitting for prolonged periods
• Communicate with others to exchange information and repeat motions that may include wrists, hands, and/or fingers
• Move self into different positions to accomplish tasks in various environments including tight and confined spaces, work in an overhead position and reach, adjust or move objects of up to 25 lbs. in all directions, lift and place objects up to 25 lbs
• Operate machinery or power tools
• Identify and inspect objects
• Be able to work overtime, weekends, night hours (emergencies)
• Work in extremely low or high temperatures
• Work in outdoor environments such as precipitation and wind
• Work in small and/or enclosed spaces
• Be exposed to hazardous chemicals

Qualifications

• Must have basic knowledge of Fair Housing Laws and OSHA requirements

Skills

• Strong communication and interpersonal skills
• Excellent organizational and problem-solving abilities
• Ability to manage multiple tasks and priorities
• Proficient in Microsoft Office Suite
• Knowledge of leasing and marketing strategies

Benefits

• Medical, dental, vision, life, accidental, and disability insurance
• 401K with employer matching
• Commission and performance bonuses, when applicable
• Paid sick days and company holidays

Pay

$24 per hour to $25 per hour

Schedule

Full-time position