Jobs · Customer Service · North Carolina

Leasing Manager - Apex, NC

Madison Communities · Apex, NC · 4 days ago
On-siteCustomer ServiceFull-time

About the role

Join Madison Communities as a Leasing Manager and provide exceptional service to both current and prospective residents, driving leasing success while showcasing our communities as the premier choice in the market.

Responsibilities

  • Provide top-notch service to current and prospective residents, ensuring they have an outstanding experience.
  • Drive leasing success by effectively leasing apartments, meeting occupancy goals, and promoting our communities as the #1 choice in the market.
  • Stay informed about our properties, amenities, and the competition to confidently showcase our offerings.
  • Monitor leasing traffic, follow up with prospects, and analyze trends to optimize leasing strategies.
  • Ensure seamless and compliant leasing transactions by managing the lease process from application review to finalizing paperwork.
  • Conduct final inspections and walkthroughs to ensure every home is move-in ready for new residents.
  • Build strong relationships with residents and coordinate lease renewals to maximize retention.
  • Engage in outside marketing efforts to establish Madison Communities as the go-to choice for apartment living.

Requirements

  • Excellent communication skills – You’re a natural at connecting with people and making them feel at home.
  • Creativity & problem-solving – You think outside the box to attract and retain residents.
  • Tech-savvy – Comfortable with MS Office and property management software.
  • Property management experience – Preferred, but not required – if you have sales or leasing experience, we want to hear from you!
  • Strong organizational skills – You juggle multiple tasks while keeping things running smoothly.

Qualifications

  • High school diploma or equivalent.
  • Experience in sales or leasing preferred, but not required.

Skills

  • Excellent communication skills
  • Creativity & problem-solving
  • Tech-savvy
  • Property management experience

Benefits

  • 401(k) with company match
  • 80% company-paid medical benefits
  • Health Savings Account (HSA) & Flexible Spending Accounts (FSA)
  • Short/Long Term Disability
  • Company-paid basic life insurance
  • Paid parental leave
  • Generous paid time off
  • Employee discounts & referral programs
  • Mental Health Support – Employee Assistance Program (EAP)
  • Opportunities for advancement & training

Pay

  • Competitive salary based on experience and qualifications.

Schedule

  • Monday – Friday, with weekends as needed.

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